Inside Sales Representative

SYSPRO•,

8h•Remote

About The Position

To generate new business and grow revenue within the USA market by prospecting, qualifying, and converting leads into customers for Syspro’s ERP solutions, acting as the first point of commercial contact in the sales cycle.

Requirements

Minimum 2–4 years’ experience in an inside sales, business development, or account executive role, preferably within B2B software or technology
Proven ability to prospect, qualify, and close deals in a B2B software environment
Proficiency with CRM tools (Salesforce preferred)
Strong verbal and written communication skills
Self-motivated with a results-driven mindset
Ability to manage a high-volume pipeline and prioritise effectively
Solid understanding of sales methodologies (e.g. MEDDIC, Challenger, SPIN)
Strong interpersonal and active listening skills

Nice To Haves

Relevant sales certifications (e.g. Sandler, SPIN Selling, HubSpot Sales)
Exposure to ERP, software, or SaaS product training
Experience selling ERP, manufacturing, or distribution software solutions
Exposure to channel or partner-led sales motions
Experience using Salesforce or similar CRM platforms
Working knowledge of ERP systems and manufacturing or distribution industries

Responsibilities

Proactively prospects and qualifies inbound and outbound leads through calls, emails, and digital engagement to build a healthy pipeline of sales opportunities.
Conducts discovery calls with prospective customers to understand their business challenges and assess fit with Syspro’s ERP product portfolio.
Manages the full inside sales cycle from initial contact through to close, including product presentations, proposal generation, and negotiation of commercial terms.
Achieves and exceeds monthly and quarterly revenue targets, pipeline generation goals, and activity KPIs set by the Inside Sales Manager.
Maintains accurate and up-to-date records of all sales activity, pipeline status, and customer interactions in the CRM system (e.g. Salesforce).
Collaborates with field sales, marketing, pre-sales, and channel partners to coordinate handoffs, support campaigns, and progress deals through the pipeline.
Stays informed on Syspro’s product roadmap, competitive landscape, and industry trends to position solutions effectively and handle objections with confidence.