Inside Sales Representative

Weyerhaeuser•Concord, NC

1d•$31 - $46•Onsite

About The Position

Weyerhaeuser is hiring a driven Inside Sales Representative to join their Charlotte Distribution team. In this role, you will work closely with an integrated sales team, learn their sales approach, and build strong relationships with customers. This is more than an order-taking role; Inside Sales Representatives are a primary voice of Weyerhaeuser for customers, communicating daily by phone and email, identifying sales opportunities, solving problems, and helping customers grow their businesses. This is an office-based sales role responsible for maintaining and growing relationships with building materials dealers, National Accounts, specialty retailers, and remanufacturers. The ISR works as part of an integrated sales team focused on meeting customer expectations, growing profitable sales, and developing day-to-day business solutions.

Requirements

High school diploma/GED required
Excellent professional verbal and written communication skills.
Proven ability to develop and maintain strong customer relationships.
Demonstrated selling and customer-service skills.
Ability and willingness to make proactive outbound sales calls.
Strong problem-solving skills and willingness to take ownership through resolution.
Strong organizational skills with the ability to manage multiple customers, priorities, and deadlines.
Ability to collaborate effectively in a team environment.
Ability to learn technical products and apply that knowledge in customer conversations.
Ability to influence customer buying decisions and identify growth opportunities.
Proven commitment to working safely.

Nice To Haves

Bachelor's degree preferred.
3+ years of sales, customer-facing, or related business experience preferred.
Building materials experience and product knowledge preferred.

Responsibilities

Serve as a primary point of contact for an established customer base, building trusted relationships through frequent phone and email communication.
Proactively connect with existing and prospective customers to identify opportunities and grow sales, while working with suppliers to support product and customer needs.
Take ownership of customer questions, sales opportunities, and issues, providing responsive and knowledgeable support through resolution.
Profitably grow sales with independent dealers, National Accounts, specialty retailers, and remanufacturers by identifying opportunities within existing accounts and prospecting for new business.
Build strong relationships with buyers, sellers, and sales managers while executing promotions and market activities that drive incremental sales.
Develop strong product knowledge across Weyerhaeuser’s portfolio and use an understanding of each customer’s business to influence buying decisions and provide solutions that create value.
Partner closely with Weyerhaeuser Dealer Sales Representatives to develop and execute customer strategies, follow up on sales opportunities, and resolve customer issues.
Collaborate across Customer Service, Inventory, Operations, and other teams to support accurate orders, product availability, and on-time delivery.
Gather and share market intelligence while providing input on product mix, pricing, inventory, and demand to support both customer and site success.

Benefits

Medical insurance
Dental insurance
Vision insurance
Short-term disability insurance
Long-term disability insurance
Life insurance
Pre-tax Health Savings Account option with company contribution
Voluntary Long-Term Care
Employee Assistance Programs
Support for personal volunteerism
Diversity networks
Mentoring programs
Training and development opportunities
Annual merit-increase program
Sales Incentive Program (quarterly cash bonus)
401k plan with paid company match
Annual contribution to 401k equal to 5.25% of base salary
3 weeks of paid vacation during the first year of employment (for eligible employees working 25+ hours/week)
Eleven paid holidays per year (total of 88 holiday hours)