Inside Sales Representative

Louisiana Cat•Harvey, LA

3d•Onsite

About The Position

Louisiana Cat is seeking an Inside Sales Representative to join their growing operations at their Harvey, LA location. The Inside Sales Representative's goal will be to increase their assigned customer's overall experience, identify and qualify new customers, while increasing revenue for the Sales Department. This role is described as the "voice of the dealership to the customer, and the voice of the customer to the dealership." It is presented as a good opportunity for individuals looking to transition from sales roles in real estate, mortgage, or insurance.

Requirements

Good verbal communication skills
Mechanical aptitude
Problem-solving ability
Proficiency in Microsoft Word, Excel, and Outlook
Ability to multi-task in an organized, effectively, timely, and professional manner

Nice To Haves

Bachelor's degree in Business, Marketing, or related field
Well-developed communication and organizational skills
Proficiency in computers and related software

Responsibilities

Build relationships with existing and potential customers in the territory by strategic cold calling, prospect engagement, and business development
Establish customer relationships with you as a single point of contact
Qualify, maintain, and update customer account and asset information using CRM system
Manage CQI (Customer Quality Index)
Place open dialogue calls to assigned accounts (20+ connected per day)
Field and direct incoming customer calls and walk-ins appropriately
Learn, understand, and advise solutions for your customer's business issues
Prospect/quote/sell rental machines
Generate and forward comprehensive leads for everything the Company offers
Know/apply all promotions and marketing campaigns when applicable
Become accustomed to understanding customer buying signals and learn to close deals
Maintain knowledge of competitive pricing, procedures, and trends
Understand full-range of new and existing capabilities and features of all the Company's products
Promote positive customer experience for Louisiana CAT according to Caterpillar and Louisiana CAT expectations
Develop a knowledge base of rental offerings
Maintain good work habits and positively promote Caterpillar and Louisiana CAT

Benefits

Health, Dental, Vision
$50,000 Company Funded Life Policy (if enrolled in Health)
Short- and Long-Term Disability Insurance
Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies
401K Plan with Company Match
Paid Holidays & Vacation
Technician Tool Loan Program up to $2,000
Safety Boot / Safety Prescription Glasses Allowances
Employee Discounts
Credit Union
Technician Career Development Program - Shop & Field Service Training