Inside Sales Representative (Bilingual – Spanish/English)
About The Position
The inside sales representative is responsible for working with customers to assess their needs. The inside sales representative solicits and obtains orders, understands and interprets customer requirements, provides product and technical information, and develops accounts. This role identifies revenue opportunities within customers' communities through excellent communication and networking, prospects, qualifies and generates sales within the company’s established trading partners, and ensures identification, planning, account qualification and needs analysis at all prospect levels. The representative interacts with prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline, and identifies and closes additional purchases of products and services by customers' communities. They respond to customer requests for information, present products based on customer needs, and engage in technical discussions with potential clients. The role requires staying knowledgeable and up-to-date on changes and developments in the company’s B2B infrastructures and providing excellent customer service. Overtime may be required.
Requirements
- High School Diploma
- 3 - 5 years of relevant experience
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication skills
- Bilingual-Spanish/English (required)
- Ability to multi-task, prioritize, and manage time effectively
Responsibilities
- Identifies revenue opportunities within customers' communities through excellent communication and networking.
- Prospects, qualifies and generates sales within the company’s established trading partners.
- Ensures identification, planning, account qualification and needs analysis at all prospect levels.
- Interacts with prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
- Identifies and closes additional purchases of products and services by customers' communities.
- Responds to requests from customers for information and presents products based on customer needs.
- Engages in technical discussions with potential clients.
- Remains knowledgeable and up-to-date on changes and developments in the company’s B2B infrastructures.
- Provide excellent customer service.
Benefits
- Medical, Dental and Vision coverage for Employees, Spouses, Dependents &/or entire Family at a very low cost
- Company Paid Life Insurance and Short/Long-Term Disability Insurance
- Convenient 24/7 Doctor Visits through Live Health Online
- Legal Assistance via Legal Shield
- Employee Assistance Program and discounts.
- 401k Retirement Program with strong company match.
- competitive wage
- career advancement
- paid PTO
- holidays
- training opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
