Inside Sales Representative

Gordon Food Service • Newark, DE

2d • Onsite

About The Position

For over 125 years, Gordon Food Service has delivered the excellence, expertise, and quality products our customers need to design successful food operations and experiences. We've grown to be the largest family-operated broad-line food distribution company in North America by being passionately committed to the people we serve. As an Inside Sales Representative, you’ll serve as the liaison between outside sales, partners within the organization, and existing customers. You'll be responsible for managing customer orders, communicating with customers regarding out-of-stocks and substitution options, strengthening customer relationships, utilizing e-Commerce technologies, scheduling exception deliveries, determining credits for customers when appropriate, and more! You'll help them to achieve their goals and, in return, yours!

Requirements

• High school diploma or equivalent required
• Two years of previous customer service experience or an equivalent combination of education, training, and experience
• Gordon Food Service encourages veterans and active military members to apply

Responsibilities

• Managing customer orders
• Communicating with customers regarding out-of-stocks and substitution options
• Strengthening customer relationships
• Utilizing e-Commerce technologies
• Scheduling exception deliveries
• Determining credits for customers when appropriate

Benefits

• Affordable benefits plans start day one!
• Weekly pay
• Wellness reimbursement
• Profit sharing & 401(k) with company match
• Sales support and resources
• Mobile ordering
• Exclusive, high-quality brands
• E-tools that assist with organization and selling strategies, including a newly developed CRM
• Sophisticated warehouse systems that ensure order fulfillment accuracy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED