Inside Sales Representative

Parker & Sons•Phoenix, AZ

6d•$60,000 - $80,000•Onsite

About The Position

Parker & Sons is currently seeking Sales Representatives to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Sales Representatives listen to the needs of our customers, contacting current and previous customers to set appointments for past due or current recommended maintenance. You will also be offering services for our different department to proactively generate future business, working with customers to determine the best equipment to meet their needs and do whatever it is necessary to achieve department sales and capacity goals. Have you always wanted to work in place where your dedication, self-determination and salesmanship is rewarded with an uncapped earning potential? Our mission here at Parker and Sons, is not only Wowing the customer but Wowing you as the employee. Not only will your hard work be reward with pay but you will be part of a culture of contests that include lunches, sporting events, days offs. We are here to support you today and for your future- self with a positive and highly motivated leadership team that is helping you get to the next level, if that is leadership development courses or more advanced sales training. We are here to do whatever it takes to help you achieve your goals!

Requirements

Candidates must have attention to detail
Must be able to handle and resolve customer issues and concerns
1+ year of call center and telemarketing background preferred
Strong communication skills and high energy/enthusiasm a MUST!
High School Diploma or Equivalent
Must be able to pass a background check and drug screen

Nice To Haves

Previous service industry experience or bilingual a plus!

Responsibilities

Timely follow-up on company provided leads
Making outbound calls to existing customers to schedule overdue, present, and future recurring services.
Establish customer rapport, ask open questions to determine the customer's needs
Present the right products and service solutions
Develop key client relationships, negotiating and closing deals
Responding to and booking jobs requested through online lead sources such as Home Advisor, Angie's List, Home Depot, and the Parker and Sons Website.
Scheduling jobs on inbound calls from customers, technicians, and in-field Appointment Generators.
Performing common Customer Service tasks such as confirming, rescheduling, and cancelling currently scheduled jobs, running payments for invoices, setting up service contracts, deescalating and resolving complaints, sending invoices, and answering customer questions.