Inside Sales Representative-Home Services Sales Closer
About The Position
Seatown is seeking a high-performing Inside Sales Representative who excels at closing sales. This role focuses on converting existing opportunities into revenue by following up with customers who received estimates but did not make a decision during the initial visit. Your primary responsibility will be to contact these customers, understand their reasons for not proceeding, overcome objections, and close the sale. The ideal candidate is confident on the phone, competitive, persistent, professional, and driven by results, with a proven ability to follow up on unsold estimates and generate booked revenue.
Requirements
- Proven inside sales, phone sales, rehash, retention, or closing experience.
- A documented history of meeting or exceeding sales goals.
- Strong objection-handling and negotiation skills.
- Experience selling high-ticket products or services.
- Excellent phone presence and communication skills.
- Confidence discussing pricing and financing.
- Strong follow-up habits and pipeline management skills.
- The ability to work multiple opportunities simultaneously without losing follow-through.
- Competitive and results-driven mentality.
- Strong organizational and CRM skills.
Nice To Haves
- Experience in HVAC, plumbing, electrical, roofing, windows, solar, automotive, home improvement, remodeling, or other high-ticket consumer sales is highly desirable.
- ServiceTitan experience is a plus but is not required.
Responsibilities
- Follow up aggressively and professionally on unsold plumbing, HVAC, and electrical estimates.
- Contact customers by phone, text, and email using a structured follow-up process.
- Identify the real reason the customer did not move forward.
- Overcome objections related to price, timing, financing, competition, and uncertainty.
- Re-establish value and help customers understand their options.
- Present approved financing options, promotions, and solutions when appropriate.
- Negotiate within company-approved guidelines to close opportunities.
- Ask for the sale and confidently move customers toward a decision.
- Recover opportunities that would otherwise be lost.
- Rehash older estimates and previously deferred work.
- Maintain a strong pipeline of open opportunities and follow each one until there is a clear outcome.
- Schedule sold work and coordinate with Operations and Dispatch.
- Maintain accurate notes, next steps, and follow-up activity in ServiceTitan.
- Partner with technicians, Comfort Advisors, managers, and operations leadership to maximize every opportunity.
- Track individual closing percentage, sold revenue, average ticket, and follow-up performance.
Benefits
- Medical, dental, and vision insurance
- Paid Time Off
- Paid Holidays
- 401(k)
- Ongoing sales and industry training
- Career advancement opportunities
- Performance bonuses and incentives
- On-site gym
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
