About The Position

Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns. They engage with interested Security and Smart Home customers to close sales and schedule install appointments with ADT Field employees. ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., ADT helps protect and connect families, businesses, and larger commercial customers every day. Their continuous innovation, advanced technology, and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business, or on the go. ADT's mission is clear: to help save lives for a living.

Requirements

  • Proven sales ability and closing skills.
  • Strong listening skills used to conduct needs analysis.
  • Excellent problem solving and communication skills.
  • Ability to multi-task while speaking to prospects.
  • High school diploma or GED
  • Must reside in one of the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, or Wyoming.
  • If located in Jacksonville, FL - Indianapolis, IN or Newport, KY, must reside 50 miles from either center to be eligible for Remote.

Nice To Haves

  • One year of sales experience

Responsibilities

  • Receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns.
  • Engage with interested Security and Smart Home customers to close sales and schedule install appointments with ADT Field employees.
  • Answer new and existing customer phone calls while following sales processes.
  • Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments.
  • Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.

Benefits

  • Unlimited earning potential with uncapped commissions
  • Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement)
  • Paid Time Off
  • Career growth opportunities
  • 5 Weeks paid training
  • No cold calling
  • Access to healthcare benefits
  • A 401(k) plan with company match
  • Short-term and long-term disability coverage
  • Life insurance
  • Wellbeing benefits
  • Employees accrue up to 120 hours of PTO in their first year
  • 6 paid holidays

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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