Inside Sales Representative II

Arrow•Downers Grove, IL

14d•Hybrid

About The Position

Richardson RFPD, an Arrow Company, is a specialized electronic component distributor providing design engineers with deep technical expertise and localized global design support for the latest new products from the world’s leading suppliers of RF, Wireless, IoT and Power Technologies. This role acts as the primary internal contact for assigned customer accounts, providing proactive service and support. You will be working with a Field Sales Engineer/Technical Sales Representative who will call on the same account base, and you will both manage the territory as a team. This role will perform work covered by International Traffic in Arms Regulations. Viable candidates for this position must be eligible for an export license or be a U.S. Person (which includes but is not limited to U.S. citizens or nationals, lawful permanent residents, refugees, and asylees).

Requirements

2-4+ years of Inside Sales or Sales support experience, preferably in electronic component or semiconductor distribution.
Exceptional communication skills (verbal and written).
Strong negotiation abilities.
High attention to detail required.
Must be eligible for an export license or be a U.S. Person.

Nice To Haves

Proven experience using Oracle or similar (ERP/CRM) for order processing, quoting, and customer data management.
Basic understanding of semiconductors, passive components, or electronic components.
Bachelor's degree in business, Marketing, or a related field is preferred but not necessary if there is proven industry experience.

Responsibilities

Act as the primary internal contact for assigned customer accounts, providing proactive service and support.
Manage the territory as a team with a Field Sales Engineer/Technical Sales Representative.
Utilize Oracle to process RFQ's (request for quotes), sales orders, and manage various order alerts.
Check stock availability and shipping dates, assist in managing after the sale situations with the support of our Customer Service team.
Manage leads from our suppliers.
Working with your FSE/TSR to expand product offerings at existing accounts.
Collaborate with FSE/TSR, Product Managers, and Field Application Engineers to assist in providing technical solutions and product alternatives to customers.