Inside Sales Representative - Datacom
About The Position
State Electric Supply Co. is looking for a Datacom Inside Sales Representative to join our Clarksburg, WV branch. This is a customer-facing, sales-focused position where product knowledge, follow-through, urgency, and relationship-building matter every day. The inside sales team plays a major role in helping contractors, integrators, end users, and outside sales representatives find the right products, build accurate quotes, track orders, solve problems, and keep projects moving. As our Datacom Inside Sales Representative, you’ll serve as a key contact for customers who rely on State Electric for datacom and low-voltage product support. You’ll handle customer inquiries, prepare quotes, process orders, coordinate with vendors and internal teams, and help grow our datacom business in the Clarksburg market. You’ll be part salesperson, part problem-solver, part project support, and part trusted resource for customers who need accurate information and dependable service.
Requirements
- Experience in inside sales, counter sales, customer service, electrical distribution, datacom, low-voltage, telecom, security, networking, or contractor supply.
- Strong communication skills and a customer-first approach.
- Technical aptitude and a willingness to learn datacom products, applications, vendors, and systems.
- The ability to manage multiple quotes, orders, calls, emails, and customer priorities in a fast-paced branch environment.
- Confidence asking good questions, following up, and helping move opportunities forward.
- Strong attention to detail when preparing quotes, entering orders, and coordinating customer needs.
- Comfort using Microsoft Office and business systems.
Nice To Haves
- ERP/CRM experience is a plus.
- Datacom, structured cabling, fiber, copper, low-voltage, telecom, security, AV, networking, electrical distribution, contractor sales, or BICSI-related experience is strongly preferred.
- The right sales mindset and technical curiosity.
Responsibilities
- Support datacom customers with urgency and accuracy by responding to customer calls, emails, and in-person requests involving structured cabling, fiber/copper connectivity, racks, cabinets, pathway, security-related products, and other datacom solutions.
- Prepare accurate quotes, follow up on open opportunities, support bid activity, and help convert customer needs into sales.
- Partner with outside sales representatives, the Store Manager, vendors, purchasing, warehouse, and logistics teams to support customers from quote through delivery.
- Identify opportunities to up-sell, cross-sell, develop new accounts, reactivate inactive customers, and bring attention to products or solutions customers may not know we offer.
- Track orders, communicate backorders or delivery updates, coordinate product availability, and help customers stay ahead of jobsite needs.
- Build strong customer relationships through responsiveness, product knowledge, professionalism, and a willingness to help customers solve problems.
Benefits
- Weekly pay with direct deposit
- Medical, prescription, dental, and vision coverage
- Health Savings Account options
- Disability and life insurance
- 401(k), Roth IRA, and profit sharing opportunities
- Paid time off and holidays
- Tuition reimbursement and education assistance
- Employee discounts and purchase benefits
- Training, vendor learning, and career growth opportunities
- A family-owned company culture built on teamwork, service, and long-term relationships
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
