Inside Sales Representative - Datacom

State Electric Jobs•Clarksburg, WV

2d•Onsite

About The Position

State Electric Supply Co. is looking for a Datacom Inside Sales Representative to join our Clarksburg, WV branch. This is a customer-facing, sales-focused position where product knowledge, follow-through, urgency, and relationship-building matter every day. The inside sales team plays a major role in helping contractors, integrators, end users, and outside sales representatives find the right products, build accurate quotes, track orders, solve problems, and keep projects moving. As the Datacom Inside Sales Representative, you will serve as a key contact for customers who rely on State Electric for datacom and low-voltage product support. You will handle customer inquiries, prepare quotes, process orders, coordinate with vendors and internal teams, and help grow our datacom business in the Clarksburg market. You will be part salesperson, part problem-solver, part project support, and part trusted resource for customers who need accurate information and dependable service.

Requirements

Experience in inside sales, counter sales, customer service, electrical distribution, datacom, low-voltage, telecom, security, networking, or contractor supply.
Strong communication skills and a customer-first approach.
Technical aptitude and a willingness to learn datacom products, applications, vendors, and systems.
Ability to manage multiple quotes, orders, calls, emails, and customer priorities in a fast-paced branch environment.
Confidence asking good questions, following up, and helping move opportunities forward.
Strong attention to detail when preparing quotes, entering orders, and coordinating customer needs.
Comfort using Microsoft Office and business systems; ERP/CRM experience is a plus.

Nice To Haves

Datacom, structured cabling, fiber, copper, low-voltage, telecom, security, AV, networking, electrical distribution, contractor sales, or BICSI-related experience is strongly preferred.

Responsibilities

Support datacom customers with urgency and accuracy by responding to customer calls, emails, and in-person requests involving structured cabling, fiber/copper connectivity, racks, cabinets, pathway, security-related products, and other datacom solutions.
Prepare quotes and follow up on opportunities, including building accurate quotes, following up on open opportunities, supporting bid activity, and converting customer needs into sales.
Partner with outside sales and branch leadership by working closely with outside sales representatives, the Store Manager, vendors, purchasing, warehouse, and logistics teams to support customers from quote through delivery.
Help grow the datacom business by identifying opportunities to up-sell, cross-sell, develop new accounts, reactivate inactive customers, and bring attention to products or solutions customers may not know are offered.
Keep projects moving by tracking orders, communicating backorders or delivery updates, coordinating product availability, and helping customers stay ahead of jobsite needs.
Build strong customer relationships by earning trust through responsiveness, product knowledge, professionalism, and a willingness to help customers solve problems.