Inside Sales Representative - Aerospace Support

SPECIALTY METALS CORPORATION • Kent, WA

3d • $36 - $42

About The Position

We are looking for an experienced and motivated individual to step into a key sales and account management role supporting our aerospace customers. This position will manage customer relationships and RFQs from start to finish — including reviewing drawings and requirements, preparing quotes, managing orders, coordinating with internal departments, and maintaining proactive customer communication. Success in this role means taking ownership of assigned accounts, staying ahead of open items, communicating proactively, and developing strong customer relationships while making responsible commitments based on our capabilities and production schedule. We are looking for someone who is detail-oriented, dependable, technically curious, organized, and adaptable — someone who can shift gears when priorities change, keep existing commitments on track, and dig into a problem to find the right answer rather than making assumptions.

Requirements

• Strong knowledge of metals, material grades/specifications, and our processing capabilities
• Possess a working understanding of applicable aerospace requirements, including material certifications, FAI, special processing, inspection requirements, and customer-specific quality requirements, coordinating with Quality as needed
• Ability to review customer drawings and technical requirements, identify key information or areas needing clarification, and work with the appropriate resources to ensure requirements are correctly understood
• Experience with quoting and understanding costs associated with material, processing, outside services, and lead times
• Strong attention to detail, particularly with part numbers, revisions, quantities, specifications, and customer requirements
• Excellent organization, prioritization, and follow-through
• Strong written and verbal communication skills
• Ability to manage multiple RFQs, orders, deadlines, and competing priorities in a fast-paced environment
• Confidence working directly with customers and collaborating with Production, Purchasing, CAD, Quality, and other internal departments
• Good judgment, technical curiosity, and a willingness to ask questions and seek out the right resources rather than making assumptions
• A proactive, problem-solving mindset with a strong sense of ownership and urgency

Responsibilities

• Serve as the point of contact for assigned aerospace customers and manage accounts from initial RFQ through order completion and delivery.
• Review RFQs, drawings, specifications, CAD files, purchase orders, and supporting documentation to identify requirements, discrepancies, or areas requiring clarification.
• Prepare accurate and competitive quotes considering material, manufacturing processes, outside services, lead times, utilization, and profitability.
• Review incoming purchase orders against quoted terms and accurately enter and maintain quotes, orders, customer parts, and related information within the ERP system.
• Coordinate closely with Purchasing, Production, CAD, Quality, and Shipping to communicate requirements, resolve questions, and keep orders progressing.
• Monitor open orders and proactively address potential material, scheduling, processing, or quality issues that could impact customer commitments.
• Maintain proactive customer communication regarding quotes, orders, technical questions, schedules, changes, and potential issues.
• Manage competing priorities with a high level of accuracy, organization, urgency, and follow-through, escalating technical, quality, scheduling, or commercial concerns when appropriate.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed