Inside Sales Rep

Northline Roofing, LLC • Charlotte, NC

48d • Onsite

About The Position

Northline Roofing is a fast-growing Charlotte-based roofing company building a modern sales and marketing engine. This role focuses on converting existing sales opportunities that were not closed by the Outside Sales team. The Inside Sales Representative will receive approximately 100-150 opportunities monthly from homeowners who have already met with Northline but haven't finalized their decision. The primary responsibility is to understand the reasons for the delay, address objections related to financing, scope, insurance, or price, and guide the homeowner to close the deal. This is not a cold-calling position, but rather a follow-up and closing role within the existing sales pipeline.

Requirements

• Strong communication and phone skills
• Comfortable making a high volume of calls, texts, and follow-ups
• Ability to handle rejection and maintain momentum
• Strong organization and pipeline management skills
• Comfortable using CRMs, email, texting, and Google Workspace
• High school diploma or equivalent
• U.S. work authorization
• Ability to pass a background check

Nice To Haves

• Previous experience in inside sales, automotive sales, real estate, home services, SaaS, insurance, hospitality, or another high-volume sales environment is preferred but not required.

Responsibilities

• Manage approximately 100–150 new unsold opportunities each month
• Take over follow-up after an Outside Sales Rep doesn’t close an appointment
• Call, text, and email homeowners to restart the conversation
• Identify why the homeowner didn’t move forward and work through objections
• Re-engage older estimates and opportunities in our CRM
• Discuss options around pricing, financing, timing, scope, and next steps
• Close roofing projects directly from the office
• Coordinate another in-person appointment with Outside Sales when needed
• Maintain detailed notes, tasks, and follow-up cadences in our CRM
• Track your close rate, recovered deals, and recovered revenue

Benefits

• 100–150 warm sales opportunities per month
• Uncapped earning potential
• A pipeline fueled by our Outside Sales and marketing teams
• Hands-on sales and objection-handling training
• CRM, technology, scripts, and sales tools
• Fast-moving, in-office Charlotte environment
• Opportunity to grow into sales leadership as Northline scales
• The chance to help build our sales engine while we’re still early

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED