Inside Sales Rep/Backup Route Driver

nexAir•Little Rock, AR

About The Position

This full-time, hourly, non-exempt role combines inside sales responsibilities with backup route driving. The employee supports customers and internal teams by handling inquiries, paperwork, ordering and delivery information, and customer relationships. As a backup route driver, the employee travels to other locations as needed and delivers compressed gas cylinders and hard goods safely, while completing required inspections and documentation and maintaining vehicle and inventory readiness.

Requirements

  • High school diploma or GED.
  • One year of driving experience.
  • CDL A or B with HAZMAT.
  • Meet all physical qualification standards imposed by the DOT.
  • Clean MVR driving record.
  • Ability to read and comprehend Material Safety Data Sheets (MSDS).
  • Ability to stand and walk on concrete for extended periods, bend, and use hands and arms.
  • Ability to handle cylinders regularly weighing 150 pounds, up to a maximum of 600 pounds.
  • Flexibility to work overtime as required.

Responsibilities

  • Maintain a positive work atmosphere through professional interactions with customers, vendors, coworkers, and management.
  • Accurately complete required paperwork, including coding, costing, and pricing.
  • Communicate by phone and in person with customers, sales staff, store managers, and others about costs, orders, and delivery times.
  • Establish and maintain good customer relations.
  • Maintain a neat, clean, and professional personal appearance.
  • Coordinate with the purchasing department regarding product shortages or outages.
  • Follow administrative and accounting procedures.
  • Travel to other locations to provide backup coverage as needed.
  • Safely load, transport, and deliver compressed gas cylinders and hard goods to customers.
  • Perform pre-trip and post-trip vehicle inspections in compliance with DOT regulations.
  • Accurately complete required DOT/FDA documentation.
  • Track deliveries and pickups using handheld technology.
  • Return empty cylinders for refilling and maintain proper inventory levels.
  • Keep the assigned vehicle clean and operationally ready.
  • Communicate with supervisors about maintenance, delivery efficiency, and customer concerns.
  • Build and maintain strong customer relationships through professional interactions.
  • Identify customer needs and help maintain appropriate inventory levels to minimize emergency deliveries.
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