Inside Sales Rep/Backup Route Driver
About The Position
This full-time, hourly, non-exempt position combines inside sales responsibilities with backup route driving. The employee supports customers and internal teams by providing information about costs, orders, and delivery times, maintaining accurate paperwork, coordinating product availability, and following administrative and accounting procedures. When driving routes, the employee safely delivers compressed gas cylinders and hard goods, completes required inspections and documentation, tracks deliveries and pickups with handheld technology, and maintains vehicle readiness and inventory. The role involves regular physical handling of cylinders, exposure to outdoor weather and various workplace hazards, and flexibility to work overtime as required.
Requirements
- High school diploma or GED.
- One year of driving experience.
- CDL A or B with HAZMAT.
- Meet all physical qualification standards imposed by the DOT.
- Clean MVR driving record.
- Ability to read and comprehend Material Safety Data Sheets (MSDS).
- Ability to regularly stand and walk on concrete for extended periods, bend, use hands and arms, and handle cylinders regularly weighing 150 pounds and up to a maximum of 600 pounds.
- Flexibility to work overtime as required.
Responsibilities
- Maintain a positive work atmosphere through effective communication and interactions with customers, vendors, coworkers, and management.
- Accurately complete required paperwork, including coding, costing, and pricing.
- Communicate by phone and in person with customers, sales staff, store managers, and others about costs, ordering, delivery times, and related information.
- Establish and maintain good customer relations.
- Maintain a neat, clean, and professional personal appearance.
- Coordinate with the purchasing department regarding product shortages or outages.
- Follow administrative and accounting procedures.
- Safely load, transport, and deliver compressed gas cylinders and hard goods to customers.
- Perform pre-trip and post-trip vehicle inspections in compliance with DOT regulations.
- Accurately complete required DOT and FDA documentation.
- Track deliveries and pickups using handheld technology.
- Return empty cylinders for refilling and maintain proper inventory levels.
- Maintain the cleanliness and operational readiness of the assigned vehicle.
- Communicate with supervisors about maintenance, delivery efficiencies, and customer concerns.
- Build and maintain strong customer relationships through professional interactions.
- Identify customer needs and help ensure appropriate inventory levels to minimize emergency deliveries.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
