Inside Sales Rep/Appointment Setter
About The Position
This role involves contacting businesses to set appointments for the outside sales team, utilizing a client database for tracking and follow-up calls to generate new account opportunities. The position also includes generating interest in services through marketing campaigns, sending marketing materials, meeting call and appointment goals, accepting inbound calls, and following up with missed appointments. A key aspect is qualifying leads for closers and delivering exceptional customer communication to build strong initial relationships, while maintaining accurate CRM records.
Requirements
- Experience in making cold and warm calls.
- Experience with using a CRM (Salesforce experience is a plus).
- Professional attitude and reliable team member.
- Customer Service.
- Prioritize call schedules based on need.
- Follow directives with excellent organizational and follow-up skills.
Nice To Haves
- Salesforce experience
Responsibilities
- Contact businesses to set appointments for the outside sales team.
- Utilize client database to track calls and make follow-up calls to create opportunities for establishing new accounts.
- Generate interest in services through marketing campaigns.
- Send emails and marketing materials to potential prospects.
- Meet attainable call and appointment goals.
- Accept inbound calls to set and book appointments.
- Follow up with leads who missed an appointment.
- Qualify leads to be transferred to the closers.
- Deliver exceptional customer communication to foster strong customer relationships from the outset.
- Maintain accurate conversations, notes, and customer contact in our CRM.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
