Inside Sales Rep/Appointment Setter
About The Position
This role involves contacting businesses to schedule appointments for the outside sales team. The Inside Sales Rep/Appointment Setter will utilize the client database for tracking calls, making follow-ups, and generating interest in services through marketing campaigns. Responsibilities include sending emails, meeting call and appointment goals, accepting inbound calls, following up with missed appointments, qualifying leads, and maintaining accurate customer contact information in the CRM. The position requires delivering exceptional customer communication to build strong relationships from the start.
Requirements
- Experience in making cold and warm calls.
- Experience with using a CRM (Salesforce experience is a plus).
- Professional attitude and reliable team member.
- Customer Service.
- Prioritize call schedules based on need.
- Follow directives with excellent organizational and follow-up skills.
Nice To Haves
- Salesforce experience
Responsibilities
- Contact businesses to set appointments for our outside sales team
- Utilize our client database to track calls and make follow-up calls to create opportunities for establishing new accounts.
- Generate interest in our services through marketing campaigns.
- Send emails and marketing materials to potential prospects.
- Meet attainable call and appointment goals.
- Accept inbound calls to set and book appointments.
- Follow up with leads who missed an appointment.
- Qualify leads to be transferred to the closers
- Deliver exceptional customer communication to foster strong customer relationships from the outset.
- Maintain accurate conversations, notes, and customer contact in our CRM.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
