Inside Sales Professional - Motor Service

Innomotics•Kansas City, MO

5d•$56,200 - $104,400•Hybrid

About The Position

We are seeking a motivated Inside Sales Specialist to join our Kansas City Motor Repair Center team. This role combines inside sales responsibilities with outside technical sales coverage for the Kansas City regional territory, supporting growth across repair, field service, and replacement motor opportunities. The ideal candidate will execute business plans to maintain, grow and penetrate industrial motor accounts and service market - while serving as a trusted advisor to customers for all MV/HV Motors & Transformer repair and service needs.

Requirements

Bachelor’s degree in Industrial Distribution, Electrical, or Mechanical Engineering preferred, or equivalent working experience in industrial sales, repair, or technical services.
5+ years of sales experience in motors, transformers or industrial services.
Working knowledge of industrial motor and or transformer repair, service and refurbishment markets.
Proven ability to manage both inside and outside sales responsibilities with up to 50% travel covering the regional territory
Experience working with distributors, reps and channel partners to grow market share.
Proficient in CRM tools (e.g., Dynamics365, Salesforce, SAP CRM, or equivalent) to manage leads, quotes and pipelines.
Excellent interpersonal, communication and organizational skills.
Self-motivated, customer-focused, and capable of working both independently and collaboratively.

Responsibilities

Identify, pursue, and develop new and existing customers within the Kansas City regional market to expand the service base for the Repair Center for MV/HV Motors & Transformers
Conduct in-person customer visits, plant walk-throughs, and site assessments to uncover repair, refurbishment, maintenance and other potential service opportunities.
Develop and deliver technical proposals, presentations and quotations aligned with customer needs and repair capabilities for MV/HV Motors & Transformers
Follow up proactively on proposals and opportunities to close business and improve win rates.
Collaborate closely with field service, repair operations and engineering teams to deliver seamless end-to-end customer solutions.
Manage service ticket queue to promptly answer customer or sales team enquiries for technical support and/or requests for service quotation
Prepare and process motor and transformer repair quotations, revisions and pricing agreements.
Coordinate pricing approvals, expedite requests and ensure timely communication of order and repair status.
Maintain CRM records, including leads, open opportunities status, order intake forecast, customer data, pricing and open orders.
Ensure all quotes, repairs and service jobs are tracked from inquiry to delivery to ensure customer satisfaction.
Develop a working understanding of shop capabilities, capacities, and lead times to better position the Kansas City Repair Center with customers.
Serve as the liaison between customers and internal departments to ensure expectations are met or exceeded.
Manage customer satisfaction follow-ups for completed repairs and field service jobs.
Gather and share customer feedback, market intelligence, and competitive insights to support continuous improvement and growth. Build strong relationships with end users, OEMs, EPCs, and distributors to strengthen regional market presence.
A team player to support the motor repair service team to successfully gain competitive advantage and deliver best in class customer service
Partner with the Repair Center Manager to develop a map of the competitive landscape that identifies competitor, capabilities, and key accounts serviced.
Develop a customer target list complete with sales strategy to visit and win new business.
Provide input on operational strategy in the repair facility as part of the overall growth strategy.