Inside Sales Product Specialist - Early Career

Dell Technologies•Cullowhee, NC

About The Position

We are seeking an enthusiastic and tech-savvy recent college graduate or college senior to join the team as an Inside Product Specialist. During the first 6–12 months, the role will focus primarily on business development activities, including prospecting, lead qualification, customer outreach, and pipeline generation. The ideal candidate is curious, driven, and eager to build a career in technology sales, with a strong interest in artificial intelligence, emerging technologies, and how businesses can use technology to solve real-world challenges. The specialist will conduct outbound prospecting, identify and qualify prospective customers, generate business opportunities, and schedule meetings for sales teams. They will build knowledge of Dell products, solutions, and services and use AI tools to support account research, personalized outreach, customer-need summaries, and productivity. The role also involves maintaining customer and opportunity information in CRM systems, collaborating with cross-functional teams, tracking performance against goals, and participating in sales training. Responsibilities will progressively expand into product positioning, customer discovery, and solution selling. The position offers hands-on experience in technology sales and business development, training in Dell offerings and consultative selling, practical use of AI tools in a professional sales environment, exposure to enterprise customers and cross-functional sales teams, and a development path toward product specialization, account management, or solution selling.

Requirements

  • Currently pursuing or recently completed a bachelor’s degree in business, marketing, technology, communications, or a related field.
  • Strong interest in technology, artificial intelligence, and business development.
  • Excellent verbal, written, and interpersonal communication skills.
  • Comfortable initiating conversations with new people and handling customer outreach.
  • Organized, self-motivated, coachable, and results-oriented.
  • Ability to learn complex products and explain their value clearly.
  • Familiarity with AI tools, generative AI, prompt engineering, data analysis, or automation.
  • Ability to work effectively in a collaborative, fast-paced environment.

Nice To Haves

  • Internship, campus leadership, sales, customer service, or business development experience.
  • Experience using CRM, sales engagement, analytics, or productivity platforms.
  • Coursework or projects involving AI, machine learning, data science, cloud computing, or cybersecurity.
  • Demonstrated ability to use AI responsibly to research, analyze, communicate, or automate tasks.
  • Interest in enterprise technology and digital transformation.

Responsibilities

  • Conduct outbound prospecting through phone, email, social platforms, and other channels.
  • Identify, research, and qualify prospective customers.
  • Generate new business opportunities and schedule meetings for sales teams.
  • Develop a strong understanding of Dell products, solutions, and services.
  • Use AI tools to improve account research, personalize outreach, summarize customer needs, and increase productivity.
  • Maintain accurate customer and opportunity information in CRM systems.
  • Collaborate with field sales, product specialists, marketing, and technical teams.
  • Track activity, pipeline, and business development results against established goals.
  • Participate in sales training and continuously develop product, industry, and selling skills.
  • Transition progressively into deeper product positioning, customer discovery, and solution-selling responsibilities.

Benefits

  • Training in Dell products, solutions, consultative selling, and customer engagement.
  • A clear development path toward product specialization, account management, or solution selling.
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