Inside Sales Product Manager

Orepac Holding Company•Denver, CO

1d•Hybrid

About The Position

OrePac Building Products is a wholesale building materials supplier providing product, sales, and technology solutions to the shelter industry. Our vision is to create trusted partnerships by providing quality products and maintaining strong relationships through unmatched service, operations, and logistics. Our mission: Make Complicated Simple™. Under the direction of the Sales Manager, the Inside Sales Product Manager is responsible for managing new building materials accounts from the office while working in conjunction with Outside Sales Representatives to maintain and grow existing accounts in an established territory. They are responsible for educating the distribution chain on all features and benefits of assigned product line(s). This position is also responsible for managing inventory maintenance, developing and maintaining relationships with sizeable accounts, as well as creating demand with the downstream participants (general contractors, dealers, distributors, and key influencers) in the market area.

Requirements

Ability to travel throughout the local market area two to three days per week.
Strong ability to multi-task, work in a fast-paced environment, and meet multiple deadlines.
Customer-oriented mindset to establish credibility and create trust through a long-term consultative relationship
Strong business acumen, and the ability to have business conversations at all levels within the organization
Creative, analytical, and driven individual to serve as a strategic and trusted advisor for a solution-focused approach
Demonstrated problem-solving ability with a natural ability to respond quickly and accurately to all inquiries.
Commitment to and demonstration of high ethical standards governing professional behavior and interactions
Possess strong attention to detail; ability to process large volumes of orders and quotes daily with minimal errors
Proven proficiency in the use of a personal computer accompanied by a strong aptitude for technical applications
Demonstrate excellent time management and organizational skills
Aptitude to develop knowledge of the industry within a given market
Demonstrate capability to develop strong interpersonal working relationships and work in a team environment
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply basic concepts of algebra and geometry
Ability to carry out instructions furnished in written, oral, or diagram form

Nice To Haves

Knowledge base in building materials is preferred, specific knowledge of doors especially appreciated

Responsibilities

Prospect via phone, email, and other methods to meet established sales goals as set by Sales Management
Proactively identify, contact, and cultivate new business opportunities while conducting high-level conversations with key buying personas; uncover business challenges and identify relevant new business opportunities for prospects surrounding OrePac offerings and partnerships
Engage phone prospects in data-driven, consultative dialogue about OrePac product offerings; actively listen to client responses and ask relevant questions to determine how OrePac can help them meet their own sales goals
Collaborate with Sales management to assist in the development of personal call strategies and messaging, driving more opportunities for new business
Actively contributes to the success of the Sales channel by participating in relevant annual, quarterly, and weekly business planning activities including opportunity management and attainment of sales goals
Maintain customer relationships with new and assigned customer accounts
Develop and maintain a thorough knowledge of OrePac’s pricing structure and services
Follow-up on all generated quotes to assure that the customer is being serviced and to anticipate the potential opportunity to earn the business
Demonstrate and introduce new products, services, and developments to established accounts
Participate fully in training sessions, meetings, skill building, sales presentations, and professional development classes
Process cancellations or changes in sales orders and communicate the changes with the appropriate departments
Coordinate and resolve customer concerns, including delivery errors, short shipments, and returns of the damaged product
Develop an effective and productive working relationship with product management, Operations, Corporate staff, and personnel in neighboring branches Coordinate sources of supply to obtain the most economical purchases possible.
Responsible for finalizing and issuing purchase orders to assigned vendors for designated product lines on a daily basis. Review supplier confirmations for accuracy related to order details, specifications, branch information, pricing, quantities, and expected delivery dates. Complete oversight for samples and displays for assigned product lines, working with the branch sales team to understand and determine the needs of each market within the sales region.
Evaluate the dependability and resourcefulness of suppliers and competitive quotations, placing orders to OrePac’s best advantage.
Maintain responsible and accurate records with regard to purchasing, pricing, and deliveries.
Develop and maintain catalog price pages on assigned product lines. Collaborate with the Corporate Pricing Manager as needed or upon request.
Verify quantity and quality of stock received from suppliers, authorize payment of invoices or return of merchandise, and inspect exchanged or refunded merchandise.
Locate new sources of supply while keeping abreast of changing trends in prices and availability of materials. Provide product information to staff and recommend necessary action(s) to ensure a continued flow of materials to meet inventory and sales requirements.
Recommend policies and procedures for purchasing functions in adherence to company-defined best practices.
Communicate regional marketing opportunities with the Sales Manager (trade shows, publications, seminars).
Advise the Sales Manager of margin/profit opportunity, and meet standards for quality, fill rates, inventory turns, and gross margin as established by the Sales Manager.
Attend assigned supply chain-related conference calls held throughout the month and provide a detailed summary to the branch leadership and sales teams.
Partner with the Sales Manager and sales staff to develop a forecast and projections to be provided regularly to the Corporate Supply Chain team.
Maintain knowledge of the local market. Share market-specific information regarding the competitive landscape and opportunities regarding assigned product line(s) with the Sales Manager.
Play an active role in developing, updating, and facilitating training for the Authorized Dealer network.
Review and audit receiving paperwork. Work with the Corporate Supply Chain team to resolve and correct receipt discrepancies in the system.
Communicate with the mainline sales team about upcoming jobs and possible customer needs.