Inside Sales - Plumbing
About The Position
Join Plumbers Supply Co, a leading provider in the plumbing and heating industry, as an Inside Sales Associate at our Indianapolis location. We're dedicated to enhancing operational efficiency and fostering strong customer relationships to support company growth and profitability. We value exceptional customer service and proactive sales strategies, thorough knowledge of our product offerings and market demands, and effective communication and timely management of sales processes. Your ideal job is engaging with customers to drive sales and enhance customer satisfaction, while managing sales operations efficiently. You enjoy interacting with both new and existing customers, understanding their needs, and providing tailored solutions that enhance their business operations. This is a dynamic sales role with the drive to meet and exceed sales targets.
Requirements
- Minimum 2 years of experience in a sales role, with a strong preference for experience in inside sales or a related field.
- Demonstrated ability to understand and communicate product-related information and sales terms effectively.
- Proficiency in Microsoft Office and experience with enterprise resource planning (ERP) systems, specifically P21.
- Strong organizational skills with the ability to handle multiple tasks simultaneously.
- Excellent communication skills, both verbal and written.
- High school diploma or equivalent.
Nice To Haves
- Further education or certifications in sales, marketing, or a related field is advantageous.
Responsibilities
- Deliver outstanding service by efficiently managing customer interactions and transactions, including orders, quotes, and returns.
- Generate new and repeat sales by providing detailed product and technical information, and recommend alternate products based on customer needs and availability.
- Monitor delivery schedules to ensure timely order fulfillment and expedite shipments as necessary to meet customer expectations.
- Maintain accurate records in the P21 system, ensuring all customer and transaction data is up-to-date and complete.
- Work closely with the outside sales team and other members of the distribution team to meet monthly sales quotas and achieve gross margin targets.
Benefits
- Competitive salary
- Health insurance
- Dental and vision insurance
- Paid holidays
- Paid time off
- Life insurance
- Short and long-term disability
- Robust wellness program
- 401K with company match
- Opportunities for professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
