Inside Sales & Order Management Specialist

MacLean Power Systems • Mankato, MN

5d • Onsite

About The Position

This role is not a call-center job and does not involve reading from a script. As the Inside Sales & Order Management Specialist, you will own the lifecycle of complex B2B orders from purchase order through invoice. You will be the central connection among customers, the foundry floor, and outside vendors, coordinating value-added services such as painting, heat treating, and machining, and ensuring every shipment goes out accurately and on time. This role is ideal for someone who enjoys analyzing data, untangling supply chain problems, and managing detailed workflows in an ERP system.

Requirements

• High school diploma or GED required.
• Proficient in Microsoft Office (especially Excel).
• Comfortable navigating database systems.
• Strong communication skills, with the ability to write clear emails and converse effectively with the shop floor.

Nice To Haves

• Manufacturing or logistics experience preferred.
• Experience with ERP systems, Bills of Lading (BOL), or industrial logistics is a strong plus.
• Associate's degree in business or a related field preferred.

Responsibilities

• Own technical order management, including reviewing incoming purchase orders for accuracy before entry and maintaining data integrity in the ERP system for routing instructions, terms, and ship-to details.
• Coordinate the supply chain by issuing purchase orders to external partners for painting, heat treating, and machining, tracking parts through these vendors, and managing relationships to keep everything on schedule.
• Support logistics and scheduling by preparing and monitoring production schedules, coordinating carrier pickups, and expediting shipments under tight deadlines.
• Serve as the primary professional contact for B2B customers, resolving inquiries about engineering change requests (ECRs), inventory levels, and production timelines.
• Maintain Product Master data, manage tooling orders, and process Advance Shipment Notices (ASNs) and daily invoicing.

Benefits

• Competitive pay: $19.23 – $26.44 per hour
• Health, dental, vision
• 401(k) with company match
• Paid time off
• Crosstraining
• Tuition reimbursement
• Path to advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED