Inside Sales, National Accounts
Coastal Specialty Forest Products Inc•Bow, NH
•Onsite
About The Position
We're looking for an Inside Sales Representative, National Accounts, to join our team at our headquarters in Bow, NH. In this role, you'll help us grow our presence with national accounts by serving as the go-to resource for product knowledge, order management, and responsive customer service. Your work will play a key part in delivering a consistent, dependable experience for every customer we serve.
Requirements
- 2-3 years of experience in a sales environment
- Strong attention to detail and organization abilities
- Excellent customer service skills
- Strong written and verbal communication skills
- Proficient with Microsoft Office Suite and related systems
- Ability to work well in a team environment
- Adaptable, with a willingness to take on additional responsibilities
Nice To Haves
- General understanding of lumber products preferred
Responsibilities
- Closes transactional sales opportunities within the national accounts space
- Serves as a knowledgeable resource for customers, communicating product information clearly and confidently
- Fields inbound calls and responds to general product questions
- Builds and maintains strong customer relationships to uncover additional sales opportunities
- Shares relevant sales opportunities and updates with customers
- Prepares customer quotes and processes orders and credits accurately and on time
- Initiates RMAs, credits, and adjustments, and provides initial support on field-related issues
- Partners with Purchasing to help establish product pricing parameters
- Manages time effectively to meet project timelines and deliver information promptly
- Collaborates closely with Operations to ensure a seamless customer experience
- Documents sales activity and opportunities to maintain an accurate pipeline
- Communicates and collaborates with internal and external stakeholders
- Represents Coastal professionally, building strong, collaborative customer relationships
Benefits
- Paid Time Off -120 hours PTO
- Medical, Dental, and Vision Benefits
- Retirement Savings Plan-401(k) with 4% Company Match
- Company-Paid Holidays, Disability Benefits, FSA Benefit
- Employee Discount on Building Materials, Employee Assistance Program
- Access to on-site Gym
- Access to on-site golf simulator
- Product training and professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
