Inside Sales Manager

Mercury Hampton Ltd•Cincinnati, OH

8d•$100,000 - $120,000•Onsite

About The Position

Join an established global manufacturer that continues to outperform the market through innovation, operational excellence, and long term commitment to its employees and customers. This company is a market leading manufacturer of critical fluid-control equipment - valves and regulators trusted across pharma, food & beverage, chemical, and petrochemical markets worldwide. Profitable and growing, this company continues to expand through investments in technology, manufacturing capabilities, new product development, new markets, and employee development. We're looking for an Inside Sales Manager who thrives at the intersection of engineering, commercial strategy, and leadership. You’ll lead a highly technical Inside Sales organization responsible for supporting complex application sales, delivering technically accurate quotations, and partnering with Engineering and Product Management to win business in demanding industrial markets. If you're energized by leading talented people, building strong customer relationships, and helping shape the future of a growing global manufacturer, we'd love to hear from you.

Requirements

7+ years of B2B inside sales experience - industrial valves or process control equipment strongly preferred.
3+ years leading a team in an industrial or technical environment.
Strong technical understanding of industrial valves, process control systems, pressure relief, and P&ID interpretation and the ability to translate complex customer specifications into solutions.
A track record negotiating complex commercial terms while balancing margin, risk, and customer need.
A bachelor's degree in engineering or business; CRM and dashboard fluency; Spanish a plus.

Responsibilities

Lead and grow an already high performing Inside Sales organization – recruit, coach, develop, and build the next generation of technical sales leaders.
Help drive the future direction of our inside sales organization: sharper processes, stronger conversion, and a quoting function built to scale.
Lead a high-volume technical quotation organization responsible for RFQs from initial inquiry through order acquisition.
Champion an exceptional customer experience through proactive communication, rapid response, and technically sound solutions.
Build scalable commercial processes and introduce the analytics and dashboards that turn strong instincts into measurable, repeatable performance - pipeline, conversion, response time, CSAT.
Take the lead on the deals that matter most: complex negotiations, strategic accounts, and high-value channel partner and customer partnerships.
Build close partnerships across Engineering, Product Management, Operations, and Channel Partners to keep a high-performing engine running even stronger.