Inside Sales Manager

IPG Photonics•Marlborough, MA

16h•Onsite

About The Position

IPG Photonics is seeking a dynamic and results-driven Inside Sales Manager to lead and grow our inside sales team for the LightWELD product line, a revolutionary hand-held laser welder that is transforming the traditional welding industry. In this role, you will manage a team of inside sales representatives, oversee the LightWELD Mobile Demonstration Program, and personally engage in direct sales activities to drive growth. This is a unique opportunity to play a key role in a high-growth, innovative product line while developing a high-performance sales team.

Requirements

Bachelor’s degree in Business
3+ years of sales experience
Proven experience in sales management, preferably in a technical or industrial B2B environment.
Strong leadership skills with the ability to inspire and develop a sales team.
Excellent communication, interpersonal, and negotiation skills.
Solid organizational abilities with strong attention to detail.
Ability to work both independently and collaboratively within a cross-functional team.
Strong analytical and problem-solving abilities.
Self-motivation and enthusiasm are essential to generate various sales opportunities.
Technical skills and the ability to learn new technologies as required
Detailed oriented and strong time management skills.
Ability to work independently and in a team environment
Ability to multitask and prioritize effectively
Strong English language communications skills – written and verbal.

Nice To Haves

MBA preferred.
Proficiency in Microsoft Office Suite and CRM software Dynamics 365
Knowledge of industrial equipment or laser technology is beneficial but not required.

Responsibilities

Manage, coach, and develop a team of Inside Sales Representatives to meet and exceed sales targets. Foster a collaborative and goal-oriented team environment.
Define and implement sales strategies for the LightWELD product line, focusing on both individual and team goals. Monitor performance metrics and adjust tactics to ensure success.
Oversee the qualification process for inbound leads from marketing, tradeshows, demonstrations, and events, ensuring timely and effective follow-up by the team.
Lead the LightWELD Mobile Demonstration Program by managing logistics, scheduling, and coordination with internal departments to optimize the impact of demonstration events.
Serve as the main point of contact for high-value customers and channel partners, ensuring consistent support and maximizing satisfaction. Identify and propose improvements to enhance customer and partner experiences.
Engage in direct sales activities with key accounts, especially blue-chip customers, to drive LightWELD adoption as part of larger solutions and deals.
Collaborate with Direct Sales, Applications Engineering, and Marketing to align on sales strategies, execute marketing campaigns, and support tradeshows and lead-generating activities.
Work closely with Marketing to develop and execute targeted sales campaigns. Provide regular reports on sales performance, pipeline development, and customer feedback to senior management.
Ensure the team provides exceptional customer service, responding promptly to inquiries and delivering a professional experience throughout the sales process.
Conduct and oversee product demonstrations and presentations to showcase LightWELD’s unique value proposition to customers.
Perform other essential duties as assigned.