Inside Sales Manager (Analytical Instruments)

Emerson•Shakopee, MN

8d•Onsite

About The Position

Emerson is seeking an Inside Sales Manager (Analytical Instruments) at their Shakopee, MN location (based on-site). As a Senior Inside Sales Manager (Analytical Instruments), you will ensure best-in-class customer support and sales generation for Rosemount products by leading the Analytical Inside Sales team. This role involves providing leadership to the NA Analytical Instruments Customer Care team, supporting global customer care activities, and collaborating with product management and sales teams to drive sales growth and develop go-to-market strategies.

Requirements

Bachelors Degree in Engineering or Technical field
Minimum of eight (8) years experience in a related field
Strong communication skills, both written and verbal
Proven business insight, with the ability to work both independently and as part of a team
Experience managing direct reports required
Authorized to work in the United States without sponsorship now and in the future

Nice To Haves

Proven track record and successful history of achieving goals and sales targets
Previous experience working with other world areas

Responsibilities

Providing leadership to the NA Analytical Instruments Customer Care team (L&C and F&G) to meet stated Sales goals for the group.
Providing tools and coaching for incremental sales growth.
Facilitating effective communication between the Inside and Outside sales force.
Partnering with NA Sales and Marketing on Sales programs for the year.
Providing voice of customer and voice of sales team for lead time expectations, lead time escalations, strategic business priorities, etc.
Leading Global Customer Care activities for the L&C and F&G businesses.
Supporting a team responsible for Global Demand, both Interco and Trade, on the Mexicali factory including the assistance of analyzing key KPIs for Service Level, Finished Goods, and Sales through close interactions with the Mexicali factory.
Working with Product Management teams to develop go-to-market plans, positioning strategies, and sales enablement materials.
Developing processes for the effective delivery of customer support.
Assuring accurate and timely response to both NA and World Area field sales and customers regarding orders, quotations, and other customer related activities.
Promoting effective selling behaviors and ensures the development of customer relations.
Organizing workloads, developing strategies, and implementing plans to support both the customer’s needs and Emerson’s objectives.
Creating a successful team environment through team building and individual development and recognition.