Inside Sales Manager

Motorola Solutions•Los Angeles, CA

6d•Onsite

About The Position

Silvus Technologies, a leading provider of advanced MANET and MIMO communications systems, is reshaping mesh network technology for mission-critical applications – on the ground, in the air and at sea. Its battle-proven StreamCaster family of MANET radios and proprietary MN-MIMO waveform provides the vital communications link for defense, law enforcement and public safety agencies around the world, and in the toughest operational environments. Silvus Technologies is a wholly owned subsidiary of Motorola Solutions, Inc. Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “ Keeping Our Heroes Connected ”? THE OPPORTUNITY Silvus is seeking an entrepreneurial, strategic, and high-energy Inside Sales Manager to design, build, and scale our first-ever dedicated Inside Sales Department from the ground up. This is a unique opportunity for a builder. You will not just be managing a pipeline; you will be defining the playbooks, selecting the tech stack, structuring the sales support workflows, and hiring the foundational team that will drive new customer acquisition and customer success for our cutting-edge wireless technology. This role reports directly to our Vice President of Sales, North America. If you are a technical sales leader who thrives on turning ambiguity into process and enjoys leading from the front, this role is for you. This role requires up to 10% travel for business reviews as needed. This position is 100% onsite, Monday through Friday, at Silvus Technologies’ headquarters in the heart of vibrant West Los Angeles, CA.

Requirements

Bachelor’s degree in Business, Engineering, Communications, or a related technical discipline (or equivalent experience).
5+ years of sales experience in a highly technical field (wireless systems, network infrastructure, aerospace & defense, robotics, or complex embedded systems).
2+ years of experience managing, mentoring, or acting as a team lead within a tech-focused inside sales, sales development (SDR), or sales operations environment.
Proven track record of creating new sales processes, implementing tech tools, or structuring teams from early stages rather than just executing an existing script.
Ability to learn and confidently articulate complex RF concepts, mesh networking capabilities constraints to technical buyers and engineers.
Active U.S. Government SECRET clearance or the ability to obtain one within 15 months of hire.
Must be a U.S. Citizen due to clients under U.S. government contracts.
All employment is contingent upon the successful clearance of a background check and drug test.

Nice To Haves

Direct experience selling to the defense sector, tactical communications industry, or military drone ecosystem.
Advanced knowledge of CRM administration, sales automation platforms, and modern data analytics tools.
Prior experience managing a blended sales and pre/post-sales customer support framework.

Responsibilities

Build the Infrastructure: Establish the core operational framework and standard operating procedures (SOPs) for the new Inside Sales and Support team.
Team Growth & Mentorship: Recruit, hire, onboard, and train a high-performing team of Inside Sales Representatives (ISRs) and Sales Support Specialists.
Playbook Development: Design outbound prospecting playbooks, inbound lead qualification frameworks, and post-sale technical support handoff workflows.
Drive outbound strategies targeting new accounts within our key verticals (Unmanned Systems, Defense, Law Enforcement, and Public Safety).
Manage inbound inquiries and coordinate the capture of deep technical and programmatic requirements to ensure high-value opportunities are funneled cleanly to the regional field sales teams.
Own and exceed inside sales revenue targets, focusing on smaller-to-mid-tier accounts, hardware accessory packages, and software capability expansions.
Oversee the creation of accurate technical quotes, proposal developments, RFI/RFP responses, and early-stage capture planning.
Own the accuracy of the team's CRM data to provide executive leadership with reliable, predictable forecasting and data-driven market insights.
Act as the internal connective tissue between Inside Sales, Field Sales Directors, Product Engineering, and Manufacturing to resolve delivery or order constraints smoothly.
Perform other related duties of which the above are representative.