Inside Sales Manager

The Armor Group•Tucker, GA

2d•Onsite

About The Position

The Inside Sales Manager is an individual contributor role responsible for generating leads, qualifying prospects, and closing sales over the phone, via email, or through virtual meetings. You will play a key role in driving revenue growth by developing strong customer relationships and providing excellent service. This position drives revenue growth through effective account management, sales strategy implementation, and process optimization without direct reports.

Requirements

Proven experience in sales, preferably inside sales role
Demonstrated skills at determining who are the true decision makers, gatekeepers and champions at prospective customers
Experience selling into concrete cutting and/or construction end markets
Excellent communication and interpersonal skills
Strong negotiation and closing abilities
Self-motivated and goal-oriented
Comfortable using CRM systems
Skills in building and maintaining productive relationships with people in other departments, including those who may have different points of view
Effective in ensuring proper hand-offs occur from Sales to other functional areas
Being accessible, positive and open
Ability to use technology tools, such as Microsoft products and Epicor CRM, effectively
All Armor employees are also expected to demonstrate Armor’s core values of being: Customer-Focused, Passionate about Work, Solution-Oriented, Driven by Integrity

Nice To Haves

Bachelor’s degree preferred/equivalent relevant experience also acceptable
3+ years of experience preferred selling into concrete cutting or construction industries
Proven track record of meeting or exceeding sales targets
Strong understanding of inside sales methodologies and best practices
Proficiency in CRM systems and sales analytics tools
Strong problem-solving and decision-making abilities
Self-motivated with excellent time management skills

Responsibilities

Conduct outbound calls and follow up on inbound leads to identify sales opportunities with both new and existing customers
Develop a strong understanding of the company’s products/services to educate potential customers
Build and maintain a pipeline of current and prospective customers including professional concrete cutting companies, distributors, and contractors
Monitor performance through KPIs and implement self-improvement strategies
Create and execute sales plans to increase market share and customer retention
Collaborate with marketing to leverage lead generation campaigns
Analyze sales data to identify trends and opportunities within assigned territories
Implement and optimize personal sales processes to improve efficiency
Participate in regular sales meetings to review performance
Maintain CRM data integrity for all assigned accounts
Prepare and deliver sales forecasts and reports to senior management
Meet or exceed individual sales quotas and performance goals
Develop deep product knowledge and sales expertise
Resolve customer issues effectively and independently
Monitor competitive landscape and market conditions
Adapt to new sales technologies and methodologies
Ensure adherence to company policies and procedures
Execute strategies for customer acquisition and retention
Manage assigned sales territories effectively
Additional items as assigned by manager