Inside Sales Manager (m/w/d)

Leafworks

5d•Remote

About The Position

Leafworks is a young, fast-growing IT consulting company that helps customers solve problems in Customer Service, CRM, and AI. The Inside Sales Manager provides operational support to the Commercial team and proactively advances sales processes. The role begins in Sales Backoffice and Operations, with active customer contact; it is neither a traditional hunter role nor purely administrative support. Over the first 12 to 18 months, the role will help clean CRM data, establish reliable pipeline hygiene, build structured processes for calls, demos, follow-ups, and scheduling, and transparently track outstanding sales tasks. This will free the Sales and Commercial teams to focus on customer conversations and closing deals. Over time, the position is expected to grow into independently supporting selected opportunities, handling more complex sales processes, and taking on commercial responsibility for own opportunities. The position is fully remote, with the option to join coworkers for co-working sessions. Employees can organize their own working hours and choose how they work, with results as the focus. The company provides necessary work equipment, offers access to further education and training, and supports regular exchange and feedback. The company also describes onboarding with a buddy from the first day and emphasizes long-term collaboration without fixed-term employment contracts.

Requirements

Tech affinity and strong communication skills.
Quick comprehension.
Ability to proactively support the Commercial team and advance sales processes.

Nice To Haves

B2B background in software, SaaS, CX, or Customer Service.

Responsibilities

Clean and maintain HubSpot CRM data to keep records current and the sales pipeline organized.
Prepare and follow up on sales calls and demos, including reviewing and sourcing required materials.
Independently coordinate and track appointments, follow-ups, outstanding tasks, and next steps.
Actively support prospects and customers by staying informed and involved, particularly in new business.
Proactively clarify and follow up on open customer inquiries and tasks relevant to closing deals.
Support offer preparation and internal coordination with Sales Owners and specialist teams.
Identify delays and obstacles in the sales process early and develop suitable solutions.
Over time, independently support and qualify selected opportunities, handle more complex sales processes, and take responsibility for own opportunities, including commercial responsibility.