d) - Memphis area

Herchenbach Industrial Solutions•Elk Grove Township, IL

2d•Onsite

About The Position

The Inside Sales Manager is a senior, stand-alone role responsible for executing and owning the inside sales process from qualified lead intake through formal proposal and handoff to Outside Sales. This position does not manage personnel but acts as the primary inside sales authority, process owner, and key commercial partner to Business Development, Marketing, and Outside Sales. The role requires strong sales execution, discovery rigor, solution positioning, and commercial discipline, along with the ability to operate independently at a high level.

Requirements

5+ years of B2B inside sales experience, preferably in industrial, manufacturing, or engineered solutions
Proven ability to independently manage complex sales cycles
Strong discovery, presentation, and proposal development skills
High commercial acumen and attention to detail
Comfort working directly with senior leadership
Strong CRM discipline and process orientation

Responsibilities

Own and execute the five-step customer engagement process: Introduction, Analysis / Discovery, Demonstration, Proposal / Offer Development, Formal Offer & Outside Sales Handoff.
Act as the internal expert on the inside sales workflow and ensure consistency, clarity, and professionalism at every stage.
Serve as the primary point of accountability for inside sales activity and outcomes.
Receive and process Marketing-generated leads (unqualified inbound) and Qualified opportunity handoffs from Business Development Managers.
Conduct structured discovery to validate customer needs and project timelines, identify decision-makers and influencers, determine solution fit and budget alignment.
Advance qualified opportunities and disqualify poor-fit leads efficiently.
Lead customer-facing activities including high-level company and capability introductions, problem discovery and needs analysis, virtual demonstrations of systems, components, parts, and accessories.
Align customer requirements with appropriate Cells solutions.
Confirm functional, application, and commercial requirements prior to proposal.
Develop accurate, high-quality commercial proposals based on confirmed scope.
Review proposals with customers to validate technical and functional fit, ensure pricing and budget alignment, and confirm readiness for next steps.
Issue formal written offers when criteria are met.
Coordinate and execute structured handoffs to Outside Sales, including scheduling and leading handoff meetings, and transferring complete opportunity documentation and customer context.
Partner closely with Business Development on opportunity quality and early-stage context.
Partner closely with Marketing on lead quality feedback and campaign effectiveness.
Partner closely with Outside Sales on opportunity progression and closure readiness.
Act as a trusted commercial thought partner for the GM.
Maintain accurate and timely CRM records.
Provide pipeline visibility, forecasts, and activity reporting to the GM.
Identify process gaps and recommend improvements to increase conversion and velocity.