Inside Sales Manager

White Cap Management • Kansas City, KS

4d • Onsite

About The Position

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Requirements

• BS/BA in a related discipline.
• Generally 7+ years of experience in a related field.
• May require certification.
• Advanced degree may offset less experience in some disciplines.

Nice To Haves

• Proven leadership and team development skills for managing large groups.
• Advanced knowledge of sales strategies, pricing governance, and operational controls.
• Strong analytical and decision-making abilities to optimize staffing and performance.
• Transparent communication and effective collaboration across functions.
• Ability to coach and mentor associates for growth and success.

Responsibilities

• Manages a team of 10–20+ inside sales associates to achieve performance goals.
• Owns staffing models and performance management processes to optimize resources.
• Drives sales initiatives and provides coaching to enhance associate effectiveness.
• Tracks overrides and special-order pricing to maintain margin governance.
• Develops associates in new trades, products, and geographies to expand capabilities.
• Ensures order accuracy, customer satisfaction, and compliance with operational standards.
• Partners across departments to align strategies and improve operational efficiency.
• Leverages analytics to monitor performance and guide decision-making.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager