Inside Sales Manager, Existing Accounts

ZipRecruiter • Phoenix, AZ

20h • Hybrid

About The Position

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Our inside sales team is growing very fast, and we now have the need for Inside Sales Managers to lead and coach a team. The manager will work on the SMB Account Management team. A critical front-line function, the SMB Account Management teams are responsible for day-to-day customer relationship management, campaign management, and up-selling and renewing.

Requirements

• 1+ years of experience Managing Inside Sales people in a quota-carrying, transactional environment and affecting month-over-month revenue and/or profit increases (Inside Sales Preferred; hunting and/or farming)
• Skilled in all aspects of the sales cycle, from open to close and objection handling
• Experience in developing successful sales teams based on enthusiastic leadership and motivational skills
• Experience in analyzing monthly and weekly sales trends based on reports, metrics, KPI's, and creating meaningful changes to affect positive results
• Experience hiring and training new salespeople
• Demonstrated leadership qualities
• Track record of leading by example, being a successful sales rep/individual contributor
• Track record of training in new products and sales techniques
• A motor that never stops
• Strong organization and time management skills
• Experience working with and administering Salesforce.com
• Resourceful and knowledgeable, able to think quickly on their feet
• Working knowledge of MS Office Suite (Word, Excel, Outlook, and PPT)
• Must be able to work in the Tempe offices regularly; this is not a "work from home" management job

Nice To Haves

• Bachelor’s Degree preferred

Responsibilities

• Work with your team to help them hit or exceed their/your monthly revenue target
• Spend 40% of your time training and coaching your team to greatness, no desk jockeys
• Heavy participation and contribution to the hiring process to select A players for our team
• Weekly reporting on the progress of your team, keeping an open line of communication with the director of the department on your weekly projects
• Weekly coaching sessions with team members to effect positive change and retain top performers
• Call coaching and call assistance from reps when needed
• Establish team measurements, KPI's, and provide regular reporting on progress and tracking
• Work closely with Sales Management peers within your department and across the company to ensure optimal efficiency between teams
• Constantly review and refine sales processes to increase the effectiveness of the team
• Sales process and provide direct input into the sales strategy
• Coaching your team on presenting value on new products to clients
• Effectively lead teams through change while keeping up employee morale and company culture
• All other duties assigned

Benefits

• Competitive salary
• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan
• Equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package
• Full range of medical, financial, and other benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree