Inside Sales, National Accounts

Coastal Specialty Forest Products Inc•Bow, NH

2h•Onsite

About The Position

We are seeking to hire an Inside Sales, National Accounts Rep to join us at our headquarters in Bow, NH and help drive our momentum forward into the national account space. We're excited to bring someone on board who's ready to be the go-to contact for product knowledge and order management, helping us take these partnerships to the next level.

Requirements

2-3 years of experience in a sales environment
Strong attention to detail and organization abilities
Excellent customer service skills
Strong written and verbal communication skills
General understanding of lumber products preferred
Proficient with Microsoft Office Suite and related systems
Ability to work well in a team environment
Adaptable, with a willingness to take on additional responsibilities

Responsibilities

Closes transactional sales opportunities within the national accounts space
Serves as a knowledgeable resource for customers, communicating product information clearly and confidently
Fields inbound calls and responds to general product questions
Builds and maintains strong customer relationships to uncover additional sales opportunities
Shares relevant sales opportunities and updates with customers
Prepares customer quotes and processes orders and credits accurately and on time
Initiates RMAs, credits, and adjustments, and provides initial support on field-related issues
Partners with Purchasing to help establish product pricing parameters
Manages time effectively to meet project timelines and deliver information promptly
Collaborates closely with Operations to ensure a seamless customer experience
Documents sales activity and opportunities to maintain an accurate pipeline
Communicates and collaborates with internal and external stakeholders
Represents Coastal professionally, building strong, collaborative customer relationships