Inside Sales I
About The Position
Oliver Equipment Company (OEC) is a leading industrial supplier of specialty process equipment. Our products include centrifugal pump and compressors, positive displacement pumps and compressors, steam turbines, static & dynamic mixers, turbo blowers and related products and a provider of technical solutions to the downstream, midstream, power generation and general industrial sectors. OEC headquarters are in Houston, TX. This Inside Sales Level 1 role involves working with the outside sales team on New Equipment, Repairs, and Parts proposals, as well as simple order entry.
Requirements
- Degree from a four-year college or from a two-year college or technical school a plus; or six months to one year related experience and/or training; or equivalent combination of education and experience.
- Strong technical solution and developmental skills.
- Strong oral and written communication skills.
- Ability to communicate technical concepts and designs clearly.
- Strong negotiation skills and the ability to establish mutually beneficial commitments and expectations with customers.
- Ability to work across diverse personalities and agendas at various levels of seniority across organizations to achieve goals.
- Excellent interpersonal skills.
- Strong team player, work ethic and commitment to job.
- Good working knowledge of Microsoft Excel.
Responsibilities
- Complete proposals for both duplicate and new applications.
- Proposal types include end users, engineering contractors, OEM’s, & resellers.
- Ability to dissect engineering pump specs & provide comments & clarifications.
- Process orders through CSD and/or directly with the manufacturing principal depending upon the equipment sold.
- Provide order acknowledgments to customers & account reps.
- Provide status of shipment on equipment orders to the sales team or customers as necessary.
- Contact will involve other OEC team members, manufacturing principals, and sometimes directly with the customer.
- Understands customer needs and requirements.
- Gains and retains extensive product selection application knowledge as well as detailed comprehension of customer's requirements.
- Handles inbound calls and provides callers with product and technical information.
- Performs other related duties as assigned by management.
Benefits
- Medical, Dental & Vision Insurance with multiple plan options
- Company-paid Life and Disability Insurance
- 401(k) with company match
- Health Savings & Flexible Spending Accounts
- Supplemental coverage (Accident, Critical Illness, Hospital Indemnity)
- Employee Assistance Program (includes 3 free counseling sessions)
- Identity Theft Protection at discounted rates
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
