Executive, Inside Sales

MSC Mediterranean Shipping Company SA • Toronto, IA

3d • Onsite

About The Position

The Inside Sales Executive's main role is to increase sales revenue and volume for MSC Canada. This role is responsible for establishing contact with new and existing customers, identifying new opportunities, and following up on potential leads. The incumbent will monitor industry trends to identify markets and develop plans to expand revenue and volume. Inside Sales Executives are expected to increase volumes monthly by supporting the activities of the Sales Executives to meet budget standards established by the commercial team. We're searching for highly motivated individuals with a proven track record in Sales, who is comfortable with both ‘hunter’ and ‘farmer’ mentalities, and has an entrepreneurial mindset with a strong capacity to qualify, build and manage the sales pipeline. This position is for an established role that is currently open and is open to external candidates.

Requirements

• Enthusiastic and energetic individual with an entrepreneurial attitude, fearlessness when it comes to hunting new business.
• Enjoys a fast-paced collaborative environment.
• Proven ability to take initiative and set priorities and demonstrates a high sense of urgency as well as an ability to work independently.
• Prompt and consistent in initiating or following up on client requests/issues; approach problems logically and with demonstrated good judgment.
• Demonstrates well-developed negotiation and interpersonal skills: comfortable with a variety of people at all organizational levels.
• Strong organizational skills and the ability to multi-task: able to manage the workload and their time effectively, attaining specified targets, ensuring accuracy, correctness and speed are maintained, when deadlines are tight, and the pressure is on.
• Strong verbal and written communication skills is adept at growing and maintaining productive business relationships; communicates in a clear, professional manner; consistently courteous and respectful with a highly developed sense of integrity and understanding of their role.
• 2-3 years B2B sales experience within the shipping and supply chain industry.
• Proficiency in Microsoft Office, CRM systems.

Responsibilities

• Support Sales Executives’ portfolios by managing day-to-quoting, service escalations, providing intel, and overall commercial support.
• Understand the complete commercial opportunities and handle all commercial requests to support and drive growth or MSC Canada.
• Provide all necessary service requirements deemed needed by the portfolios and continue to be a key contact to ensuring all requirements are met within the organization by reporting and ensuring KPI metrics are met.
• Provide outstanding customer service to clients over the phone or by email in a timely manner (i.e.: follow-ups, updates, and announcements).
• Understand and always identify the business currently moving and historically moving with the portfolio accounts.
• Complete mandated sales call KPI’s on a weekly basis.
• Report on opportunities and discussions from weekly sales calls within our CRM system.
• Monitor sales targets to be achieved (weekly, monthly, annually).
• Participate in online meetings with customers.
• Attend required business functions, during and after business hours, to represent the commercial team of MSC Canada and further build our market presence within Canada.
• Additional responsibilities may be added or modified to meet changing business requirements.

Benefits

• Flexible health and dental benefits coverage (for all permanent full-time roles).
• RRSP coverage with the Company matching a portion of employee contribution (for all permanent full-time roles).
• Tailored training program opportunities for employee development.
• Employee mentorship, leadership, and assistance opportunities.
• Employee referral incentive program.
• Community Involvement.
• Gym facility Montreal and Toronto offices.
• Health & Wellness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed