Inside Sales Executive, Managed Accounts

Waste Management, Inc. (WM) • Chicago, IL

4d • Hybrid

About The Position

Under supervision, the Inside Sales Representative acquires new customers, upgrades or converts current customer accounts from transactional waste only service to value added service offerings. Obtains incremental revenue through sales calls, lead campaigns and prospecting. Sells value-added services such as online OSHA portal and training to assist with compliance issues as well as medical waste collection to high value LQG Affiliated customers.

Requirements

• In Sales/Marketing, or the equivalent in related work experience.
• Experience in Sales/Marketing related work experience, demonstrating the ability to manage and develop existing and prospective accounts.

Responsibilities

• Conducts inbound and outbound sales calls to high revenue Account Manager Book of Business selling WMHS one time information destruction services.
• Manage assigned customer accounts and provide customer solutions through one time destruction agreements.
• Maximize revenue and profit margin of existing customers.
• Effectively utilizes consultative selling strategies to achieve assigned revenue and quota goals.
• Providing account maintenance and first level customer support.
• Coordinate and resolve customer issues or needs through a Customer Account Services representative and or local transportation office.
• Build rapport and customer relationships with clients in the National Account Managers Book of business.
• Maintain customer profiles and account records.
• Maintains customer information utilizing a technology based CRM (Customer Relationship Management) tool for lead follow-up, sale cycle disposition, pipeline management, forecasting and lost opportunity tracking to within 10% of actual results.
• Keeping a comprehensive and accurate commission log that will be verified and used for monthly commission payouts.
• Meet or exceed assigned performance metrics and key expectations within assigned parameters including number of outbound calls, close rates, average order size and task management activities (i.e. sales cycle, pipeline and case management).
• Track details and results for all leads, opportunities, issues and losses.

Benefits

• medical
• dental
• vision
• life insurance
• short-term disability
• stock purchase plan
• company matching on a 401(k)
• paid vacation
• holidays
• personal days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed