Inside Sales Engineer
About The Position
The Inside Sales Engineer plays a critical role in driving revenue growth by combining technical expertise with sales acumen to support and expand our manufacturing product lines. This position involves working closely with customers to understand their technical requirements and provide tailored solutions that meet their operational needs. The role requires collaboration with engineering, production, and external sales teams to ensure seamless communication and delivery of products. The Inside Sales Engineer will manage the entire sales cycle from lead qualification to order processing, ensuring customer satisfaction and fostering long-term relationships. Ultimately, this role is essential in bridging the gap between complex manufacturing technologies and customer applications to achieve business objectives.
Requirements
- Bachelor’s degree in Engineering, Manufacturing, or a related technical field.
- 2+ years of experience in inside sales or technical sales within the manufacturing industry.
- Strong understanding of manufacturing processes and product applications.
- Proficiency with CRM software and Microsoft Office Suite.
- Excellent communication and interpersonal skills.
Nice To Haves
- Experience with CAD software or product lifecycle management (PLM) tools.
- Knowledge of industrial automation and control systems.
- Previous experience working in a cross-functional team environment.
- Familiarity with ERP systems and order management processes.
- Additional certifications in sales or technical disciplines.
Responsibilities
- Engage with customers via phone, email, and virtual meetings to understand their technical needs and recommend appropriate manufacturing solutions.
- Collaborate with engineering and product development teams to provide accurate technical information and resolve customer inquiries.
- Prepare and present detailed quotes, proposals, and product specifications tailored to customer requirements.
- Manage and track sales opportunities in the CRM system, ensuring timely follow-up and accurate documentation.
- Support external sales teams by providing technical expertise and assisting in closing complex sales.
- Coordinate with production and logistics to ensure timely order fulfillment and delivery.
- Analyze market trends and customer feedback to identify new sales opportunities and product improvements.
Benefits
- health benefits
- 401(k) plan
- PTO
- Paid Holidays
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1-10 employees
