Inside Sales Engineer

Busch Group•Virginia Beach, VA
•$60,000 - $75,000•Onsite

About The Position

Busch Vacuum Solutions is seeking a driven and customer-focused Inside Sales Engineer to join their team in Phoenix, AZ. This role is crucial for driving company growth by converting technical inquiries into sales opportunities, developing customized vacuum solutions, and collaborating with various internal teams to provide excellent customer support. The position operates on a Monday-Friday onsite schedule with standard office hours.

Requirements

  • Bachelor’s degree in engineering.
  • 2+ years of B2B inside sales or technical sales experience preferred; experience in industrial or technical products a plus.
  • Strong communication and interpersonal skills.
  • Familiarity with SAP, Salesforce, or other CRM platforms.
  • Ability to read and interpret technical specifications and drawings is desirable.
  • Self-motivated, organized, and able to manage multiple priorities in a fast-paced environment.
  • Ability and willingness to pass a 10-panel drug screen, 7-year criminal history check.
  • Must be willing and able to utilize all required PPE.
  • Willingness to travel domestically for training.
  • Valid Drivers’ License must be maintained throughout employment that meets Busch insurance standards.
  • Current work authorization in the United States.
  • Visa sponsorship is not available for this position.

Nice To Haves

  • Experience in industrial or technical products a plus.
  • Ability to read and interpret technical specifications and drawings is desirable.

Responsibilities

  • Convert inbound inquiries and marketing-generated leads into qualified opportunities through consultative engagement and proactive outreach.
  • Develop customized vacuum solutions aligned with customer requirements through collaboration with field sales and cross-functional support teams.
  • Qualify sales leads and route high-potential opportunities to appropriate field sales or technical experts.
  • Respond to incoming customer inquiries via phone, email, and web forms with professionalism and urgency.
  • Prepare and issue accurate and timely quotes using SAP/CRM tools.
  • Track and manage all sales activities in the CRM, ensuring pipeline visibility and sales forecast accuracy.
  • Maintain records of customer interactions, quotes, and purchase history to improve customer experience.
  • Work closely with Field Sales (Sales Managers, Territory Managers) to ensure seamless handoff of qualified leads and support larger project bids.
  • Collaborate with Systems Engineers and Product Marketing Management on technical inquiries and solution configuration.
  • Support pricing, availability, and delivery inquiries in collaboration with Customer Service and Operations.
  • Communicate the features, benefits, and applications of industrial products and solutions.
  • Educate customers on value-added services, emphasizing total cost of ownership advantages and long-term equipment performance.
  • Actively contribute to the development and refinement of Inside Sales workflows and best practices.
  • Provide feedback from customer interactions to inform marketing campaigns and product development.
  • Meet or exceed monthly KPIs related to lead qualification, opportunity generation, and sales revenue.

Benefits

  • Medical
  • Dental
  • Vision
  • EAP
  • Tuition reimbursement
  • Legal Plan
  • 401K
  • PTO
  • On-the-job training
  • Paid training/certifications
  • Opportunities for advancement within the company
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