Inside Sales Engineer

Carrier•East Syracuse, NY

2d•Onsite

About The Position

Carrier is seeking a highly motivated and results-driven Inside Sales Engineer to join their Syracuse, NY office. This role will provide pre-sale and post-sale support to top-tier customers within the Commercial Strategic Accounts Sales organization. The ideal candidate will thrive in a dynamic environment, communicate effectively, and address issues openly.

Requirements

High school diploma or GED with a minimum of 5 years of HVAC industry experience, OR associate’s degree with HVAC experience, OR bachelor’s degree in engineering or technical field.
Ability to travel up to 5% domestically.
Proficiency with Microsoft Office (Excel, Word & PowerPoint).

Nice To Haves

HVAC experience or knowledge of HVAC designs – Commercial Applied Equipment experience a plus.
Sense of urgency, self-initiative, dedication, and sense of ownership.
Strong written and verbal interpersonal skills with the ability to get along with both external customers and a multi-functional team of sales, engineering, manufacturing & marketing associates.
Outstanding follow-up and follow-through skills.
Highly organized with strong attention to detail, while also able to prioritize multiple priorities.
Unwavering customer service orientation.

Responsibilities

Review plans and specifications to develop HVAC systems solutions.
Effectively and professionally communicate requirements with customers and internal teams.
Adapt to customer specific requirements.
Provide HVAC equipment selections, both new and replacements.
Provide technical support for the sales of commercial air conditioning systems to customers and their respective consulting engineers.
Seek new business opportunities by responding to RFQ's for new and/or existing customers.
Coordinate across multiple functions, maintain composure in fast-paced situations, and make decisions in a fast-paced environment.
Support Sales Managers and Sales Coordinators with new and existing accounts and the introduction of new products.
Utilize a combination of excellent technical skills, self-starter mentality, strong business understanding, strong self-direction, and excellent interpersonal/influencing skills to work across the Carrier organization and with customers.