Inside Sales/Dispatch - Trench

Sunstate•El Cajon, CA

9d•Onsite

About The Position

Sunstate Equipment Co. is seeking an Inside Sales Representative/Dispatcher. We are a company that values safety and people, offering a supportive work environment. This role involves a split workload of 70% Inside Sales and 30% Dispatching. We are hiring immediately and offer competitive pay and unique benefits.

Requirements

Energetic, enthusiastic, and professional with strong interpersonal skills
Excellent verbal, written, and phone communication skills
Strong organizational, multitasking, and problem-solving abilities
Detail-oriented with the ability to adjust priorities in a fast-paced environment
Intermediate computer, typing, and basic math skills
Ability to communicate effectively with customers, drivers, and coworkers
Maintain a professional appearance, reliable attendance, and cooperative work attitude
Able to lift up to 25 lbs. frequently and heavier items occasionally
High school diploma or GED required
Valid driver’s license with a good driving record
Must be able to communicate in English

Nice To Haves

Sales and customer service experience preferred
Knowledge of construction rental equipment, trench shoring, DOT regulations, or basic mechanical skills is a plus
CDL Class A or B is a plus
Bilingual ability is a plus

Responsibilities

Demonstrate critical safety awareness at all times
Answer, document, and manage incoming phone calls and customer inquiries
Process rental transactions, including reservations, quotes, billing, and returns
Assist walk-in customers and help select appropriate equipment for their needs
Coordinate deliveries, exchanges, and pickups with drivers and yard staff
Communicate schedules, directions, and job site details to drivers
Monitor open contracts, credit card rentals, and billing accuracy
Maintain an organized workspace and accurate records
Communicate leads, issues, and updates to sales staff and management
Assist with yard, loading/unloading, deliveries, and basic equipment tasks as needed
Meet performance, productivity, and attendance expectations
Perform other duties as assigned

Benefits

Starting at $29.35 to $37.35 per hour, dependent on experience
Paid Weekly
$200 annual work boot allowance
Rent ANY of our equipment for FREE
FREE Prescription Safety Glasses
“My Holiday” Benefit lets you celebrate a holiday that’s special to you without using PTO
Unique Vacation Overtime Averaging benefit that pays you overtime while you’re on vacation
Robust overall Benefits available
Baby Bonding
My Holiday vacation time
Discounts on everything from movie tickets to cell phone bills