Inside Sales/Dispatch - Trench

Sunstate Equipment Co., LLC • El Cajon, CA

9d • Onsite

About The Position

Sunstate Equipment Co. is seeking an Inside Sales Representative/Dispatcher. This role involves a split workload, with 70% focused on inside sales and 30% on dispatching. The company emphasizes safety and its people as core values, fostering a close-knit, work-family environment with opportunities for internal growth and development. They are committed to creating a safe, comfortable, and engaging workplace where employees feel valued and heard.

Requirements

• Energetic, enthusiastic, and professional with strong interpersonal skills
• Excellent verbal, written, and phone communication skills
• Strong organizational, multitasking, and problem-solving abilities
• Detail-oriented with the ability to adjust priorities in a fast-paced environment
• Intermediate computer, typing, and basic math skills
• Ability to communicate effectively with customers, drivers, and coworkers
• Maintain a professional appearance, reliable attendance, and cooperative work attitude
• Able to lift up to 25 lbs. frequently and heavier items occasionally
• High school diploma or GED required
• Valid driver’s license with a good driving record
• Must be able to communicate in English

Nice To Haves

• Sales and customer service experience preferred
• Knowledge of construction rental equipment, trench shoring, DOT regulations, or basic mechanical skills is a plus
• CDL Class A or B is a plus
• Bilingual ability is a plus

Responsibilities

• Demonstrate critical safety awareness at all times
• Answer, document, and manage incoming phone calls and customer inquiries
• Process rental transactions, including reservations, quotes, billing, and returns
• Assist walk-in customers and help select appropriate equipment for their needs
• Coordinate deliveries, exchanges, and pickups with drivers and yard staff
• Communicate schedules, directions, and job site details to drivers
• Monitor open contracts, credit card rentals, and billing accuracy
• Maintain an organized workspace and accurate records
• Communicate leads, issues, and updates to sales staff and management
• Assist with yard, loading/unloading, deliveries, and basic equipment tasks as needed
• Meet performance, productivity, and attendance expectations
• Perform other duties as assigned

Benefits

• $200 annual work boot allowance
• Rent ANY of our equipment for FREE
• FREE Prescription Safety Glasses
• “My Holiday” Benefit lets you celebrate a holiday that’s special to you without using PTO
• Unique Vacation Overtime Averaging benefit that pays you overtime while you’re on vacation
• Robust overall Benefits available
• Baby Bonding
• Discounts on everything from movie tickets to cell phone bills

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED