Inside Sales Development Manager

PaylidifyVancouver, BC
Onsite

About The Position

Paylidify is seeking an Inside Sales Development Manager to lead and grow its Sales Development Representative (SDR) team in Vancouver. This role involves managing inbound and outbound sales, driving pipeline growth, and ensuring the team sets up quality appointments with new SMB clients for Account Executives. The position is crucial for scaling sales operations, developing talent, and expanding the customer base, with collaboration across various locations and departments.

Requirements

  • Strong coaching and mentoring skills, with a passion for developing future sales leaders
  • Direct experience managing and scaling a team of SDR's or Inside Sales Representatives
  • Proven success in building and managing high-performing sales teams with an emphasis on lead generation, qualification, and pipeline management
  • Exceptional communication and interpersonal skills, with the ability to collaborate with various departments and deliver feedback effectively
  • Solid experience with sales tools and CRMs to track performance and drive team effectiveness
  • Strong time management and organizational skills, able to manage multiple priorities and adapt to changing business needs.
  • Drive to Succeed
  • Professionalism
  • Customer Service Skills
  • Leadership skills

Responsibilities

  • Stay informed about Paylidify's products and services, understanding their value proposition and how they can support customer growth.
  • Lead and coach a team of Sales Development Representatives (SDR's) to qualify inbound and outbound leads across multiple regions and timezones.
  • Empower your team to effectively handle objections using our solution based selling methodology during qualification calls and drive SDR development through weekly coaching sessions, pipeline reviews, and a strong focus on improving sales productivity at the individual level.
  • Inspire your team to exceed monthly and quarterly targets by setting clear goals and implementing creative and motivational strategies.
  • Build, refine, and scale a repeatable data driven SDR process that supports team growth and performance consistency.
  • Train, coach, and develop a team of BDRs and SDRs to meet and exceed performance expectations and quotas.
  • Manage and prioritize a diverse sales pipeline to accelerate sales cycles.
  • Utilize Paylidify's sales enablement tools to maintain accurate sales data and documentation, ensuring consistent achievement of monthly targets.
  • Provide ongoing support, including call coaching, shadow sessions, and pipeline reviews, to motivate the team and enhance productivity and opportunity quality.
  • Implement a solutions-based sales approach to create urgency, identify business challenges, and deliver tailored value.
  • Cultivate a high-performance culture centered on results, motivation, and goal attainment.
  • Collaborate with cross-functional teams (Operations, Administration, and Account Executives) to align sales strategies and improve new account on-boarding and conversion processes.
  • Analyze and report on team performance, offering insights and recommendations for improvement to consistently meet or surpass monthly and quarterly objectives.
  • Consistently achieve and exceed monthly sales targets.

Benefits

  • Comprehensive health and life insurance benefits available
  • Competitive salary complemented by commissions and bonus opportunities
  • Chances to strive for financial rewards on a weekly, monthly, quarterly, and annual basis
  • Paths for career growth and advancement in both the Canadian and US markets
  • Invitation to attend leadership and professional development conferences throughout North America
  • Complete training and ongoing development provided
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