Sales Development Representative (Inside Sales)

Ivoclar NA • Town of Amherst, NY

9d • $23 • Onsite

About The Position

Ivoclar is seeking a dynamic Sales Development Representative (Inside Sales) to join our team, who is a proactive communicator with a passion for driving business growth. In this pivotal role, you’ll be the engine behind our lead generation efforts; qualifying prospects, nurturing relationships, and supporting existing customers to ensure satisfaction and loyalty. This is more than just a sales support role, it's a chance to make a measurable impact on revenue and customer retention while working with cutting-edge tools and a collaborative team. The internal title is Sales Development Coordinator.

Requirements

• 2+ years of experience in sales support, sales operations, or administrative coordination (preferably in a technical or B2B environment)
• Excellent written and verbal communication skills.
• Highly organized with strong attention to detail.
• Proficiency in Microsoft Excel, PowerPoint, and Google Workspace.
• Collaborative mindset and a service-oriented attitude.
• Candidates must be legally authorized to work in the United States on a permanent basis.

Nice To Haves

• Bachelor's degree in business, Marketing, Communications, or related field (preferred but not mandatory).
• Experience with order entry/ERP systems (e.g., SAP, NetSuite).
• Familiarity with technical products or solutions-based selling.
• Prior experience in lead qualification or sales development.

Responsibilities

• Identify and qualify Marketing and Academy leads within your territory.
• Convert leads into opportunities, and pass them to our Field Sales team.
• Maintain accurate records of customer interactions, and make calls and texts with customers, dental practices, and internal sales teams.
• Follow up with customers to secure reorders.
• Collaborate with Sales Representatives and use Business Intelligence tools to identify targets.
• Proactively reach out to dental practices to uncover new business opportunities and expand our customer base.

Benefits

• The rate for this position starts at $23.00/hour, depending on experience, qualifications and location. Final compensation will be determined during the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree