Inside Sales & Customer Success Representative

Pest Hunters/Humbug Holiday Lighting of Clarksville/W Nashville•Clarksville, TN

13d•Hybrid

About The Position

This position involves making outbound calls to prospective and existing customers throughout the day. Successful candidates must be comfortable speaking on the phone, building rapport, overcoming objections, and helping customers take the next step. If you enjoy talking with people, helping customers solve problems, and being rewarded for results, we'd love to hear from you. Pest Hunters and Humbug Holiday Lighting are rapidly growing home service companies serving Clarksville, Nashville, Franklin, and surrounding Middle Tennessee communities. We are a locally owned and operated company focused on delivering exceptional customer service while building long-term relationships with our customers. As we continue to grow, we are looking for an Inside Sales Representative who can help us convert more leads into customers while delivering an outstanding customer experience. The Inside Sales Representative is responsible for following up on leads, scheduling appointments, closing pest control services over the phone, re-engaging past customers, and helping our team maximize every opportunity. This is a revenue-generating position that plays a critical role in the growth of our company. This is a hybrid position. Some in-office time will be required for training, team meetings, collaboration, and ongoing business activities. However, much of the outbound calling and follow-up work can be performed remotely.

Requirements

Comfortable making outbound calls
Strong verbal communication skills
Organized and detail-oriented
Comfortable using CRM and business software

Nice To Haves

Inside sales, appointment setting, customer service, call center, or home services experience
Pest control experience
Home services experience
GoHighLevel, ServiceMinder, or CRM experience
Outbound sales experience