Inside Sales Coordinator

CoolSys • Raleigh, NC

1d • Onsite

About The Position

To support our rapid growth, we are seeking an Inside Sales & Marketing Coordinator who will be responsible for assisting the sales team by providing marketing, customer communications, quoting ancillary parts and equipment, handling order processing, and coordinating with accounting. The role ensures the smooth operation of the sales function, improving efficiency and helping the sales team focus on meeting revenue goals.

Requirements

• Bachelor’s degree in business, Marketing, or Communications related field.
• 1-3 years of experience in a sales support, administrative, or customer service role.
• Familiarity with CRM software (e.g., Salesforce, HubSpot) and sales reporting tools.
• Strong organizational and time management skills, with the ability to handle multiple tasks and meet deadlines.
• Excellent written and verbal communication skills.
• Ability to work well in a team environment and collaborate across departments.
• Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
• Ability to use typical business tools including E-Mail, Word, Excel, PowerPoint, etc.

Nice To Haves

• Prior experience in sales is a plus.
• Ability to use Canva or Adobe Creative software preferred.

Responsibilities

• Provide administrative assistance to the sales team, including scheduling meetings, preparing presentations, and handling correspondence.
• Maintain and update customer databases, ensuring accuracy and completeness of client information.
• Prepare technical quotes, proposals, and contracts, ensuring timely delivery to customers.
• Coordinate the order process from order entry through to delivery, ensuring customer expectations are met.
• Assist in the management of customer inquiries, addressing questions, and directing issues to the appropriate sales representative or department.
• Ensure a positive customer experience by providing timely responses and support.
• Generate regular sales reports, forecasts, and performance analysis for the sales team and management.
• Assist in preparing presentations or reports for sales meetings and client reviews.
• Act as a liaison between sales and other departments such as marketing, operations, and finance, ensuring effective communication and timely follow-up.
• Assist the sales team in managing and prioritizing tasks.
• Process and track sales-related invoices and expenses.
• Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).
• Performs other duties as assigned.

Benefits

• Medical, Dental, Vision, and Prescription coverage
• Paid vacation/holidays
• 401(K) match
• Quarterly bonus plan
• Tuition reimbursement
• Employee discounts on vehicles, hotels, theme parks, pet insurance, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level