INSIDE SALES COORDINATOR

Keilhauer • Toronto, ON

7d • CA$60,000 - CA$65,000 • Hybrid

About The Position

The Inside Sales Coordinator is the trusted point-person who keeps the Toronto Sales Team running smoothly. You provide sales and administrative support to the Toronto Sales Team, and Regional Sales Manager - making sure clients and colleagues get what they need when they need it. This role is ideal for an organized multi-tasker who enjoys supporting others and thrives on variety. You’ll juggle several assignments at once, interface with internal and external stakeholders, and rely on strong communication, relationship-building, and problem-solving skills every day. By responding quickly and thoughtfully, you help Keilhauer further its mission of making work comfortable for all.

Requirements

• 2 years’ experience working in an office support role; previous experience supporting a Sales team is an asset.
• Completion of Post-Secondary Diploma or Degree.
• Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Access; experience with SyteLine or a similar ERP is an asset.
• A valid driver's license, valid insurance and vehicle are required.
• Strong interpersonal skills with a professional, welcoming manner; comfortable serving as the first point of contact for clients and visitors.
• Comfortable with frequent physical activity, including moving and repositioning furniture and product samples; must be able to lift up to 50 lbs.

Nice To Haves

• Background or connection to the commercial interior design industry is highly desired.

Responsibilities

• Assists the sales team during client presentations as needed, including retrieving literature, samples or additional sample chairs.
• Assists with event planning and coordination with the Toronto Sales and Showroom team.
• Coordinates showroom scheduling with the Showroom team to avoid conflicts between client visits, presentations, and internal events.
• Assists the Client Experience Coordinator with set up and breakdown for presentations, including furniture arrangement, AV needs, and refreshments as required.
• Assists the Toronto Sales Team and Regional Sales Manager with quotations.
• Assists in preparing and executing RFQs and RFPs by researching and compiling product information, company information and marketing materials, as requested by the Toronto Sales Team.
• Provides administrative assistance to the Toronto Sales Team; including monthly forecasts.
• Maintains a database of all Toronto clients, process and file all paperwork as necessary.
• Acts as back-up for team members during absences and leaves.
• Updates and maintains a database of all Toronto clients.
• Fulfills memo requests through Material Bank and textile partners on behalf of designers and clients.
• Pulls memo and card requests for sales reps, designers, and dealers, and organize them for shipment, if unavailable on Material Bank.
• Visits assigned interior design firms to showcase new products and build connections that drive future sales.
• Attends design functions and events with the Toronto Sales Team as required.
• Assists in maintaining and growing relationships with Architecture & Design (A&D) firms through regular check-ins, lunch-and-learns, and product education sessions.
• Supports Continuing Education Unit (CEU) presentation scheduling and logistics with design firms.
• Helps identify and flag new business opportunities or leads identified during client/firm visits, relaying them to the appropriate sales rep.
• Partners day-to-day with the Client Experience Coordinator, covering for one another during busy periods, absences, or shifting priorities so client needs are always met.
• Coordinates with the Showroom Manager (Marketing) on showroom scheduling, event logistics and presentation standards; while this role resides in Sales and the Showroom Manager resides in Marketing, the two roles jointly own the showroom experience.
• Pitches in on reasonable requests that fall outside the bullet points above when a client or teammate needs help; raises recurring gaps or unclear ownership with the Regional Sales Manager rather than leaving them unresolved.

Benefits

• Keilhauer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive, respectful environment for all employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree