Inside Sales Consultant
About The Position
We are seeking a motivated and results-driven Inside Sales Consultant to join our growing motorcoach company. This role is responsible for following up on inbound leads / existing quotes, gathering feedback on open quotes, and converting inquiries into confirmed reservations. The ideal candidate is an excellent communicator, highly organized, and comfortable working in a fast-paced, customer-focused environment. This position plays a critical role in driving revenue and delivering an exceptional customer experience from first contact to booking. Working Hours: 10:00 AM – 6:00 PM EST
Requirements
- 2+ years of inside sales, customer service, or call center experience
- Strong phone presence and written communication skills
- Excellent organizational and time management abilities
- Comfortable using CRM systems and sales tools
- Ability to handle multiple inquiries and prioritize effectively
- Self-motivated with a results-oriented mindset
Responsibilities
- Lead / Quote Follow-Up & Conversion Follow up on existing quotes at pre-determined times
- Engage prospects to understand trip details, needs, and decision timelines
- Convert qualified leads into booked reservations
- Customer Relationship Management Build rapport with schools, corporate clients, tour groups, and private customers
- Maintain consistent communication throughout the sales cycle
- Provide professional, friendly, and knowledgeable service
- Objection Handling & Closing Address customer questions regarding pricing, availability, and safety
- Reinforce company value propositions (safety record, reliability, service quality)
- Proactively close sales and secure deposits
- Lead Management & CRM Tracking Maintain accurate records of all interactions in CRM system
- Track lead status, follow-ups, and conversion outcomes
- Ensure no opportunities fall through the cracks
- Feedback Collection & Continuous Improvement Gather feedback from lost or inactive leads
- Identify trends in objections or lost business
- Provide insights to management to improve pricing, service, and sales strategy
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
