Inside Sales Center Agent - Lexington, KY
Andersen Corporation/Renewal by Andersen•Lexington, KY
•Onsite
About The Position
Join our Renewal by Andersen of Lexington, KY Inside Sales Center Team! RbA is the exclusive start-to-finish retail window and patio door replacement division of Andersen Corporation -the most recognized window brand in North America. We are currently seeking four motivated and customer-focused Call Center Agents to join our growing team.
Requirements
- 1–2 years of call center or customer service experience preferred
- Strong ability to work independently and stay self-motivated
- Excellent active listening and communication skills
- Detail-oriented with strong organizational abilities
- Positive attitude with strong problem-solving skills
- Energetic, versatile, and highly motivated
- Basic proficiency in Microsoft Office
Responsibilities
- Make inbound and outbound calls and send text messages to leads and existing customers to schedule in-home design consultation appointments
- Follow provided scripts and processes to accurately set qualified appointments
- Maintain accurate customer records and appointment details within internal databases
- Support Design Consultants by ensuring appointment information is complete and properly documented
- Deliver exceptional customer service to both internal and external customers in alignment with Renewal by Andersen’s Signature Service Program
- Represent the company professionally and positively in every customer interaction
Benefits
- Base Pay: $20 per hour
- Monthly Bonus Opportunity: Up to $1,000
- Paid Time Off
- 12 Paid Holidays
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Opportunities for professional development, training, and career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
