Inside Sales Center Agent

Renewal•Orlando, FL

About The Position

At Renewal by Andersen, we deliver a signature service experience unlike any other in the home improvement industry. As a premium window and door replacement company, we recognize that our Inside Sales Center Agents are more than representatives; they set the tone, spark meaningful conversations, and create memorable first impressions for every homeowner we serve. If you’re looking for a career that’s rewarding, fun, and full of real growth potential, then click ‘Apply Now’ to join our elite team! As an Inside Sales Center Agent, you will identify, engage, and create opportunities with prospective homeowners across our multiple markets. Your goal will be to maximize the conversion rate of all incoming calls, leads, and inquiries into scheduled appointments for our team of elite sales consultants.

Requirements

High School Diploma or Equivalent
At least 1yr of Sales & Marketing Experience
At least 1yr of Customer Service & Professional Phone Etiquette Experience
Must have reliable transportation
Must be comfortable utilizing dual computer screens
Must be proficient with computers and able to type at least thirty words per minute
Must be willing to undergo a criminal background check

Nice To Haves

Prior Experience within the Home Improvement or Appointment Setting Industry is a Plus

Responsibilities

Professionally respond to inbound calls, emails, and live chats regarding homeowner inquiries
Record detailed notes for each homeowner interaction proficiently and accurately
Qualify incoming leads while generating interest in our products and services
Schedule in-home sales consultant appointments and collaborate with the team as needed
Provide excellent customer service and resolve issues with urgency and professionalism