Inside Sales Associate, Bilingual - Apopka/Orlando

Master Halco•Lockhart, FL

11h•Onsite

About The Position

Master Halco: Fence & Deck Supply, North America’s leading manufacturer/distributor of fence, decking, railing, outdoor structures, and perimeter security products is seeking a Bilingual Temporary Inside Sales Associate at our local branch office. The Inside Sales Associate (ISA) has the vital responsibility of serving customers on a day-to-day basis in person, over the phone as well as by email and text. The ISA uses sales, customer service, and administrative skills to create value for the customer and the company.

Requirements

Selling Skills: Able to influence outcomes positively and close sales
Resourcefulness/Initiative: Passionately finds ways over, around, or through barriers to success; achieves results despite lack of resources; goes beyond the call of duty; takes timely action
Customer Focus: Builds and maintains elevated levels of trust and credibility with internal and external customers, always demonstrating a customer serving mindset
Exceptional team building, sales, and relationship building skills
Ability to motivate and positively influence people
Strong computer skills
Exceptional organizational, time management, multi-tasking skills and administrative skills
High school graduate: some college preferred
At least two (2) years’ relevant work experience
Bilingual Spanish required
Excellent Computer Skills: Outlook Email, Excel, Word, ERP system experience

Nice To Haves

Desired sales experience or applicable product knowledge: Building materials: metals, woods, plastics, hardware
Do-It-Yourself retail
Construction
Mechanical/Electrical

Responsibilities

Interact with customers over the phone and in person as well as electronically such as email or text
Conduct discovery conversations with existing customers and prospect customers to identify products and services that Master Halco can provide to grow their business
As part of a sales team, work to grow sales and achieve branch/company sales and profitability goals
Use the company’s computer system to process quotes needed by customers
Process orders from customers and arrange for pick up or delivery
React to customers’ requests quickly and accurately
Collect customer payments when applicable
Keep customers informed of unexpected changes
Support Outside Sales Associate’s in responding to customers’ needs
Adapt and learn to sell new products to achieve sales growth goals
Ensure an elevated level of customer service is provided using “The Master Halco Way”
Learn and maintain proficient product knowledge
Maintain a clean, safe work environment that meets company standards
Ensure that proper SOPs and Company policies are followed
Special projects, as assigned by manager
Collaborate with other departments to ensure a seamless sales process
Expedite resolutions and make timely decisions when customer service issues arise
Ensure accurate and timely processing of quotes, orders and other sales activities
Maintain a thorough understanding of the company's products and services